{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/datanova.com.au\/category\/business-intelligence\/#CollectionPage","headline":"Business Intelligence Category","description":"","url":"https:\/\/datanova.com.au\/category\/business-intelligence\/","hasPart":[{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/managing-customers-crm-measure-service-quality\/","headline":"Adoption and implementation of CRM initiative","url":"https:\/\/datanova.com.au\/managing-customers-crm-measure-service-quality\/","datePublished":"2017-02-09","dateModified":"2024-11-25","mainEntityOfPage":"https:\/\/datanova.com.au\/managing-customers-crm-measure-service-quality\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2017\/02\/Managing-customers-CRM-measure-Service-Quality.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2017\/02\/Managing-customers-CRM-measure-Service-Quality.jpg","height":400,"width":870},"keywords":["Analytics","Business Intelligence","Business Strategy","cloud crm","Collaboration","crm","Web 2.0"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/business-management-online-communication-towards-social-crm\/","headline":"Business Management: Online Communication towards social CRM","url":"https:\/\/datanova.com.au\/business-management-online-communication-towards-social-crm\/","datePublished":"2017-01-25","dateModified":"2024-04-19","mainEntityOfPage":"https:\/\/datanova.com.au\/business-management-online-communication-towards-social-crm\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2017\/01\/Business-Management-Online-communication-towards-social-CRM.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2017\/01\/Business-Management-Online-communication-towards-social-CRM.jpg","height":400,"width":870},"keywords":["Analytics","Business Intelligence","Business Planning","Business Strategy","cloud crm","CRM 2.0","social commerce","social crm","Social Media"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/aged-care-ndis-case-database-management-crm-2-0\/","headline":"Aged Care NDIS Case Database Management & CRM 2.0","url":"https:\/\/datanova.com.au\/aged-care-ndis-case-database-management-crm-2-0\/","datePublished":"2016-11-02","dateModified":"2024-11-25","mainEntityOfPage":"https:\/\/datanova.com.au\/aged-care-ndis-case-database-management-crm-2-0\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2017\/07\/CRM-Nursing-Documentation-System-in-Residential-Aged-Care-Woman-Wheel-Chair.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2017\/07\/CRM-Nursing-Documentation-System-in-Residential-Aged-Care-Woman-Wheel-Chair.jpg","height":400,"width":870},"keywords":["Aged Care","Analytics","Business Intelligence","Business Strategy","Collaboration","CRM 2.0","Digital Technologies","m-crm","NDIS","Reports","social crm","Web 2.0"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/m-health-monitor-ndis-progress\/","headline":"M-Health improved mobile health technologies","url":"https:\/\/datanova.com.au\/m-health-monitor-ndis-progress\/","datePublished":"2016-10-14","dateModified":"2025-01-21","mainEntityOfPage":"https:\/\/datanova.com.au\/m-health-monitor-ndis-progress\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/10\/M-Health-Monitor-NDIS-progress-female-doctor.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/10\/M-Health-Monitor-NDIS-progress-female-doctor.jpg","height":400,"width":870},"keywords":["Analytics","Business Intelligence","Business Planning","Business Strategy","Cloud Computing","Collaboration","crm","Data","Database","e-commerce Web Development","NDIS","Reports","Trends"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/digital-innovation-strategy-improving-digital-service-innovation\/","headline":"Digital innovation strategy: improving digital service innovation","url":"https:\/\/datanova.com.au\/digital-innovation-strategy-improving-digital-service-innovation\/","datePublished":"2016-09-24","dateModified":"2024-01-30","mainEntityOfPage":"https:\/\/datanova.com.au\/digital-innovation-strategy-improving-digital-service-innovation\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/09\/Digital-innovation-strategy-Framework-for-digital-innovation.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/09\/Digital-innovation-strategy-Framework-for-digital-innovation.jpg","height":400,"width":870},"keywords":["Analytics","Big Data","Business Intelligence","Business Planning","Business Strategy","Cloud Computing","Digital innovation strategy","Digital Technologies","Reports","Technology","Trends"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/mobile-crm-business-benefits-mobile-marketing\/","headline":"The importance and benefits of m-marketing","url":"https:\/\/datanova.com.au\/mobile-crm-business-benefits-mobile-marketing\/","datePublished":"2016-09-02","dateModified":"2024-11-25","mainEntityOfPage":"https:\/\/datanova.com.au\/mobile-crm-business-benefits-mobile-marketing\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/09\/Mobile-CRM-Business-benefits-mobile-marketing.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/09\/Mobile-CRM-Business-benefits-mobile-marketing.jpg","height":400,"width":870},"keywords":["Business Intelligence","Business Planning","Cloud","Cloud Computing","cloud services","Content Marketing","Data","Database","Digital Marketing","m-crm","m-marketing","social crm","Technology","Trends"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/health-care-marketing-communications\/","headline":"Online Marketing Communication for Healthcare","url":"https:\/\/datanova.com.au\/health-care-marketing-communications\/","datePublished":"2016-08-15","dateModified":"2024-11-25","mainEntityOfPage":"https:\/\/datanova.com.au\/health-care-marketing-communications\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/08\/marketing-communications-woman-collage-logo.png","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/08\/marketing-communications-woman-collage-logo.png","height":400,"width":870},"keywords":["Analytics","Big Data","Business Intelligence","Business Planning","Business Strategy","cloud services","Collaboration","Digital Marketing","Digital Technologies","e-commerce Web Development"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/ndis-service-providers\/","headline":"Free NDIS Portal for participants","url":"https:\/\/datanova.com.au\/ndis-service-providers\/","datePublished":"2016-08-05","dateModified":"2025-01-17","mainEntityOfPage":"https:\/\/datanova.com.au\/ndis-service-providers\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/08\/NDIS-Service-Provider-Directory.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/08\/NDIS-Service-Provider-Directory.jpg","height":400,"width":870},"keywords":["Business Planning","Business Strategy","cloud services","Collaboration","Digital Marketing","Digital Technologies","NDIS"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/mobile-workforce-solution\/","headline":"Mobile Workforce Solution Cloud Based","url":"https:\/\/datanova.com.au\/mobile-workforce-solution\/","datePublished":"2016-07-08","dateModified":"2025-01-17","mainEntityOfPage":"https:\/\/datanova.com.au\/mobile-workforce-solution\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/07\/mobile-workforce-office-solution-1.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/07\/mobile-workforce-office-solution-1.jpg","height":400,"width":870},"keywords":null},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/take-advantage-of-the-power-of-strategic-content\/","headline":"Strategic and skillful communication content","url":"https:\/\/datanova.com.au\/take-advantage-of-the-power-of-strategic-content\/","datePublished":"2016-06-27","dateModified":"2024-11-25","mainEntityOfPage":"https:\/\/datanova.com.au\/take-advantage-of-the-power-of-strategic-content\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/06\/cloud-content-strategy-870-400-1.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/06\/cloud-content-strategy-870-400-1.jpg","height":400,"width":870},"keywords":null}]}