{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/datanova.com.au\/category\/crm\/#CollectionPage","headline":"CRM Category","description":"","url":"https:\/\/datanova.com.au\/category\/crm\/","hasPart":[{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/healthcare-crm-2-0-within-e-health\/","headline":"E-Health Systems an emerging field towards Healthcare","url":"https:\/\/datanova.com.au\/healthcare-crm-2-0-within-e-health\/","datePublished":"2016-11-16","dateModified":"2024-11-25","mainEntityOfPage":"https:\/\/datanova.com.au\/healthcare-crm-2-0-within-e-health\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2019\/11\/Healthcare-CRM-2.0-E-Health.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2019\/11\/Healthcare-CRM-2.0-E-Health.jpg","height":400,"width":870},"keywords":["Aged Care","Business Planning","cloud services","crm","e-health","healthcare","m-crm","NDIS","social crm","Trends","Web 2.0"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/define-social-commerce\/","headline":"Social commerce next step in the evolution of eCommerce","url":"https:\/\/datanova.com.au\/define-social-commerce\/","datePublished":"2016-11-08","dateModified":"2024-11-25","mainEntityOfPage":"https:\/\/datanova.com.au\/define-social-commerce\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2019\/11\/social-media-crm-people-icons-face.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2019\/11\/social-media-crm-people-icons-face.jpg","height":400,"width":870},"keywords":["cloud services","Digital Marketing","social commerce","social crm","Social Media","Trends"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/aged-care-ndis-case-database-management-crm-2-0\/","headline":"Aged Care NDIS Case Database Management &amp; CRM 2.0","url":"https:\/\/datanova.com.au\/aged-care-ndis-case-database-management-crm-2-0\/","datePublished":"2016-11-02","dateModified":"2024-11-25","mainEntityOfPage":"https:\/\/datanova.com.au\/aged-care-ndis-case-database-management-crm-2-0\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2017\/07\/CRM-Nursing-Documentation-System-in-Residential-Aged-Care-Woman-Wheel-Chair.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2017\/07\/CRM-Nursing-Documentation-System-in-Residential-Aged-Care-Woman-Wheel-Chair.jpg","height":400,"width":870},"keywords":["Aged Care","Analytics","Business Intelligence","Business Strategy","Collaboration","CRM 2.0","Digital Technologies","m-crm","NDIS","Reports","social crm","Web 2.0"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/m-health-monitor-ndis-progress\/","headline":"M-Health improved mobile health technologies","url":"https:\/\/datanova.com.au\/m-health-monitor-ndis-progress\/","datePublished":"2016-10-14","dateModified":"2025-01-21","mainEntityOfPage":"https:\/\/datanova.com.au\/m-health-monitor-ndis-progress\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/10\/M-Health-Monitor-NDIS-progress-female-doctor.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/10\/M-Health-Monitor-NDIS-progress-female-doctor.jpg","height":400,"width":870},"keywords":["Analytics","Business Intelligence","Business Planning","Business Strategy","Cloud Computing","Collaboration","crm","Data","Database","e-commerce Web Development","NDIS","Reports","Trends"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/social-media-marketing-crm-to-social-crm-strategy\/","headline":"Social media marketing CRM to social CRM Strategy","url":"https:\/\/datanova.com.au\/social-media-marketing-crm-to-social-crm-strategy\/","datePublished":"2016-10-07","dateModified":"2024-03-08","mainEntityOfPage":"https:\/\/datanova.com.au\/social-media-marketing-crm-to-social-crm-strategy\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/10\/Social-media-marketing-CRM-to-social-CRM-Strategy-Conceptual-.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/10\/Social-media-marketing-CRM-to-social-CRM-Strategy-Conceptual-.jpg","height":400,"width":870},"keywords":["Analytics","Big Data","Business Intelligence","Business Planning","Business Strategy","Cloud","cloud services","Collaboration","Content Marketing","crm","Digital Technologies","social crm","Social Media","Technology"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/effective-crm-systems-a-marketing-attitude\/","headline":"Search engine marketing and business performance","url":"https:\/\/datanova.com.au\/effective-crm-systems-a-marketing-attitude\/","datePublished":"2016-10-04","dateModified":"2024-04-19","mainEntityOfPage":"https:\/\/datanova.com.au\/effective-crm-systems-a-marketing-attitude\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/08\/Search-engine-marketing-business-performance.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/08\/Search-engine-marketing-business-performance.jpg","height":400,"width":870},"keywords":["Analytics","Business Planning","Business Strategy","Cloud Computing","cloud services","Collaboration","Database","Digital Marketing","e-commerce Web Development","Gamification","Google Slides","social crm","Trends"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/effective-crm-systems\/","headline":"CRM starts from a business strategy and philosophy","url":"https:\/\/datanova.com.au\/effective-crm-systems\/","datePublished":"2016-08-04","dateModified":"2025-01-17","mainEntityOfPage":"https:\/\/datanova.com.au\/effective-crm-systems\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/08\/CRM-marketing-process.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/08\/CRM-marketing-process.jpg","height":400,"width":870},"keywords":["Analytics","Business Planning","Business Strategy","Cloud Computing","cloud services","Collaboration","Database","Digital Marketing","e-commerce Web Development","Gamification","Google Slides","social crm","Trends"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/case-management-ndis-aged-care-showreel\/","headline":"CRM and case management solution","url":"https:\/\/datanova.com.au\/case-management-ndis-aged-care-showreel\/","datePublished":"2016-06-21","dateModified":"2025-01-20","mainEntityOfPage":"https:\/\/datanova.com.au\/case-management-ndis-aged-care-showreel\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/06\/Case-Management-NDIS-Aged-Care-Social-Services-promo-video.png","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/06\/Case-Management-NDIS-Aged-Care-Social-Services-promo-video.png","height":400,"width":870},"keywords":["Analytics","Business Planning","Business Strategy","Cloud","cloud services","Collaboration","NDIS","Reports"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/flowcrm-social-gamified-crm-teaser\/","headline":"Gamified social CRM optimised for Australian Service Providers","url":"https:\/\/datanova.com.au\/flowcrm-social-gamified-crm-teaser\/","datePublished":"2016-05-30","dateModified":"2025-01-20","mainEntityOfPage":"https:\/\/datanova.com.au\/flowcrm-social-gamified-crm-teaser\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2023\/12\/ndis-three-computers-screenshots-scaled.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2023\/12\/ndis-three-computers-screenshots-scaled.webp","height":1707,"width":2560},"keywords":["Business Planning","Business Strategy","cloud services","Collaboration","Digital Technologies","NDIS"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/gamification-social-crm-defined\/","headline":"Gamification for Australian Community Service Providers","url":"https:\/\/datanova.com.au\/gamification-social-crm-defined\/","datePublished":"2016-05-23","dateModified":"2024-09-02","mainEntityOfPage":"https:\/\/datanova.com.au\/gamification-social-crm-defined\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/05\/gamification-office-people-game-social-crm-hero.png","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/05\/gamification-office-people-game-social-crm-hero.png","height":400,"width":870},"keywords":["Analytics","Business Intelligence","Business Planning","Business Strategy","cloud services","Collaboration","Data","Gamification","Google Slides","social crm","Social Media","Trends"]}]}