CARE MANAGEMENT SOFTWARE
The Importance of NDIS Software for Small Providers: Compliance, Agility, and Cloud-Based SolutionsAs a small provider in the National Disability Insurance Scheme (NDIS), meeting the needs of participants while staying compliant and agile can often seem challenging. One of the key tools that can help you on this journey is scalable NDIS software designed for … Read more
Harnessing the Power of NDIS Software: Staying Compliant and Keeping Data Healthy. In the landscape of disability support, navigating the complex waters of compliance and data management can be challenging. Yet, these areas are essential for the efficient and effective delivery of services. With the advent of the National Disability Insurance Scheme (NDIS) in Australia, … Read more
Helping Disability and Aged Care Service Providers to turn data into motion and business results. In the last few years, the role and importance of data across Disability and Aged Care Service Providers have been transformed by Australia’s Government to monitor compliance. A key driver behind the rising importance of data is Disability and Aged … Read more
We examine Gamification, Customer relationship management and Case Management as a communication and customer engagement tool for non-profit organisations in Australia.
With over 10 years of industry experience we provide Social CRM, eCRM, Case Management and mobile-ready Cloud Solutions for NDIS, Aged Care, Social Services and JobActive. FlowPoint, a highly sophisticated client self-service portal built and optimised for Australian Community Service Providers to stay compliant, competitive, productive and profitable
The client incident management system (CIMS) outlines the approach and key actions to manage a client incident. The Client incident management guide (guide) describes each of the actions and responsibilities of service providers and the department during the management of client incidents. Keywords: Victoria State Government, NDIS, Aged Care, CIMS, quality data, client relationship management, … Read more
A mobile game-based learning system for improving learning achievements (m-learning) In the past decade, the mobile phone industry and development of the mobile internet have been explosive. Mobile phones have become powerful mini computers and allow to develop an effective mobile game-based learning system. Thanks to user interaction with these ubiquitous devices and their use … Read more
CRM and electronic systems are increasingly being introduced into healthcare settings. In residential aged care facilities (RACFs), CRM and electronic systems have the potential to improve care delivery while reducing caregivers’ documentation load and increasing the time available for residents’ care. In Australia, our audit of the official aged care accreditation reports shows that about … Read more
Abstract Collection, processing, and long-term storage of data for broad-scale, collaborative client monitoring and management pose technical and administrative challenges that, if not properly addressed, result in suboptimal management and learning. Data from many cooperators, often spanning multiple organisations, must be efficiently centralised and processed, and must be consistent in content and quality over the … Read more
NDIS changed the volatile year for every Disability service provider in Australia, it seems. While the galaxy of company owners attention continues to reorganise around the NDIS, cloud-based software for the NDIS is also exerting influence that we are only now discovering. We should be living the golden age of data mining, chomping through seams … Read more