{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/datanova.com.au\/tag\/crm-2-0\/#CollectionPage","headline":"CRM 2.0 Tag","description":"","url":"https:\/\/datanova.com.au\/tag\/crm-2-0\/","hasPart":[{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/crm-and-data-warehousing-for-ndis-aged-care\/","headline":"data mining techniques enable NDIS providers to better decisions","url":"https:\/\/datanova.com.au\/crm-and-data-warehousing-for-ndis-aged-care\/","datePublished":"2019-09-30","dateModified":"2024-11-25","mainEntityOfPage":"https:\/\/datanova.com.au\/crm-and-data-warehousing-for-ndis-aged-care\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2017\/06\/CRM-and-Data-Warehousing-for-NDIS-and-Aged-Care-01.png","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2017\/06\/CRM-and-Data-Warehousing-for-NDIS-and-Aged-Care-01.png","height":400,"width":870},"keywords":["Aged Care","Business Intelligence","Business NDIS","Business Strategy","Cloud Computing","cloud crm","crm","CRM 2.0","e-commerce Web Development","e-health","Electronic Health Record","Patient Portal"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/difference-between-crm-and-e-crm\/","headline":"e-CRM the adaptation of CRM in e-commerce","url":"https:\/\/datanova.com.au\/difference-between-crm-and-e-crm\/","datePublished":"2019-01-05","dateModified":"2025-01-17","mainEntityOfPage":"https:\/\/datanova.com.au\/difference-between-crm-and-e-crm\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/12\/difference-between-crm-e-crm.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2016\/12\/difference-between-crm-e-crm.jpg","height":400,"width":870},"keywords":["cloud crm","crm","CRM 2.0"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/business-management-online-communication-towards-social-crm\/","headline":"Business Management: Online Communication towards social CRM","url":"https:\/\/datanova.com.au\/business-management-online-communication-towards-social-crm\/","datePublished":"2017-01-25","dateModified":"2024-04-19","mainEntityOfPage":"https:\/\/datanova.com.au\/business-management-online-communication-towards-social-crm\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2017\/01\/Business-Management-Online-communication-towards-social-CRM.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2017\/01\/Business-Management-Online-communication-towards-social-CRM.jpg","height":400,"width":870},"keywords":["Analytics","Business Intelligence","Business Planning","Business Strategy","cloud crm","CRM 2.0","social commerce","social crm","Social Media"]},{"@type":"BlogPosting","@id":"https:\/\/datanova.com.au\/aged-care-ndis-case-database-management-crm-2-0\/","headline":"Aged Care NDIS Case Database Management & CRM 2.0","url":"https:\/\/datanova.com.au\/aged-care-ndis-case-database-management-crm-2-0\/","datePublished":"2016-11-02","dateModified":"2024-11-25","mainEntityOfPage":"https:\/\/datanova.com.au\/aged-care-ndis-case-database-management-crm-2-0\/","author":{"@type":"Person","@id":"https:\/\/datanova.com.au\/author\/christian-krauter\/#Person","name":"Christian Krauter","url":"https:\/\/datanova.com.au\/author\/christian-krauter\/","identifier":2,"description":"The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields of information management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client\u2019s business results through cloud development, information management and data governance.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7a52a259c394d32b7938074fdcaef13b7f510e628f499cc62ea5498380918564?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Datanova Cloud","logo":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2025\/01\/datanova-logo.webp","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/datanova.com.au\/wp-content\/uploads\/2017\/07\/CRM-Nursing-Documentation-System-in-Residential-Aged-Care-Woman-Wheel-Chair.jpg","url":"https:\/\/datanova.com.au\/wp-content\/uploads\/2017\/07\/CRM-Nursing-Documentation-System-in-Residential-Aged-Care-Woman-Wheel-Chair.jpg","height":400,"width":870},"keywords":["Aged Care","Analytics","Business Intelligence","Business Strategy","Collaboration","CRM 2.0","Digital Technologies","m-crm","NDIS","Reports","social crm","Web 2.0"]}]}