Gamification CRM Case Management Australian Non-Profit Market
We examine Gamification, Customer relationship management and Case Management as a communication and customer engagement tool for non-profit organisations in Australia.
An emerging business practice, gamification is going mainstream to enable and transform social business initiatives across companies. Gamification and Social initiatives together help to increase the engagement level of knowledge worker and ranging from customer service and support to communities and collaboration. Learn about what it is, how it works, and the benefits it can offer.
We examine Gamification, Customer relationship management and Case Management as a communication and customer engagement tool for non-profit organisations in Australia.