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Patient Portal to access Electronic Health Record (PEHR), 14.02.2017

Over the last years we stepwise implemented our vision of a personal cross-enterprise electronic health record (PEHR) in the Rhine-Neckar-Region in Germany. The patient portal is one part of the PEHR architecture with IHE connectivity. The patient is enabled to access and manage his medical record by use of the patient portal.

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Managing customers: CRM measure Service Quality

The concept of customer relationship management is gaining attraction in companies across the world. Because businesses have come to terms with the opportunities inherent in the adoption and implementation of CRM initiative. CRM measure Service Quality with the establishment of divisions such as: customer experience, customer complaint…

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Difference between CRM and e-CRM, 5.01.2017

Today the internet is a significant economic and social force and has brought more than just technological change to business world. The internet has changed the traditional business model of organisation and forced organisation to embrace operational changes.

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Child Protection Case Management, 17.01.2017

Children are among the most vulnerable populations, especially in times of conflict, famine, natural disasters and other emergency situations. With the increasing frequency of emergency situations globally, there is a notable need to ensure that child protection efforts are adequately prioritised and resourced.

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Was last updated: by Christian Krauter | CRM E-commerce & e-business solutions