NDIS service providers often use a wide array of IT software programs which create inefficiencies that can be detrimental to the bottom line, damage the participant’s experience, and compliance issues and impede the organisation’s ability to reach its full potential. If you are looking to purchase a one-stop-solution NDIS software program you face a very big decision: which vendor to choose for your software in many cases it boils down to two vendors and you are forced to choose between the two.
Currently, you can find a number of Australian software providers offering a set of functionality specific to the NDIA requirements. It will depend on which software vendor you chose to what additional software you may need. Datanova is proud to be one of the first organisations to bring an NDIS software package to the Australian market. Over the last 3 years, we have worked closely with over 150 NDIS Service Providers who helped to make this a one-stop solution for the NDIS service providers.
If you are looking for a software package that offers a complete suite for your participant management, collaboration, communication tools, self-service client portal, rostering, NDIA bulk claiming, invoicing including billing then a traditional CRM software package will not cover all aspects required for a true one-solution-fits-all NDIS management solution. Our goal for this article is to assist you to identify what makes a one-stop-shop NDIS Software Program solution to enable success and helping to avoid extra investments for additional software packages.
Our team evaluated the full range of software features and assigned it to a list of modules that you require to have a standalone business application. How did we do it? First, we examined the feature sets required and connected each to a module within the correct software category based on industry terms. For example, we identified an “Onboarding for new employees” feature is required and attached to the HR module of the HR component of the package. We objectively describe each software category in a traditional sense followed by the adjustments to NDIS including the advantages, arming you with the information you need for a standalone NDIS business application.
NDIS Software Program decision-making tool is available
NDIS Software Program decision-making tool is available in Google Spreadsheet or in Microsoft Excel format. Game rules are the organisation is voting for potential software candidates to make a decision when purchasing an NDIS software package. A scoreboard based on features you need for a one-stop-shop NDIS Software Program. This is a simple and fun way to see where how different NDIS software providers compare.
Module number one and at the core of the system is CRM for NDIS Participant management, to build profitable business relationships with their participants or clients to ensure steady revenue generation under the NDIS. The advantage is that all critical functions and processes are in one central database, it can instantly deliver personalised insights of the company’s performance tailored to each user’s need—be it CFO, controller, CEO, team leader, manager, support staff or SLA manager. Because all reports and dashboards extract data from a single, centralised data repository, the multiple versions of the truth that your employees currently obtain from disparate systems and spreadsheets are eliminated.
NDIS Software: Participant management software features:
- NDIS-compliant forms for data collection
- Participant Management, Goals and Outcomes monitoring
- Service Agreement Management, Incident Management, NDIA price list management, Service Catalog
- Integrated NDIA price list, Roster Scheduler, and Service Catalog
- Dashboard Widgets, Satisfaction Surveys, Role-based permissions
- Business Intelligence, Financial and Operational Reporting
- Property management, Property Maintenance, Property Sundries
Should let users create rosters in the cloud effortlessly, make adjustments in a flash, and handle everything from staff availability, rostering, shift swaps, clock-in-out and payroll. Employees should also submit requests for time offs and leaves while you can check their applications and decide to approve or decline them. Roster option to create shifts for one on one or many-by-many. Instant notifications that let staff know of their shift schedule or if any updates and changes are introduced to their schedules.
NDIS Software: Employee Roster Scheduling features:
- Create a group or single shifts
- Notify your staff via email or SMS
- Shift costs against expected service costs
- Staff can self-manage the leave & unavailability
- Schedule employees for different sites and locations
- Allocate staff according to the suitability
- Sync your staff’s pay rates
- Open shifts to either staff members/groups
- Attach NDIA service items
- Repeat shifts for recurring shift
- Attach shift notes to roster shifts.
- Roster Templates
In today’s competitive business environment, quality Budgeting and Accounting Software software has become essential to cut costs and boost efficiency. The best thing to do before shelling out your hard-earned money is to compare the features of leading apps in this category.
NDIS statements to review, print or export from the software, summarising the support items for each client and the available sort filter can display your data categorised by date, participant, NDIA cluster or funding stream. There are overarching reports available from the Reports sections to review the NDIS Service Breakdown and Available Funding as required.
NDIS Budgeting and Reporting Software features:
Would like a copy of the NDIS Software Program decision-making tool? Easy! We invite you to book a free webinar today and you will receive the amazing tool. For Bookings please call us on 1300 552 166 alternatively. We will get back to you shortly.
- Bulk and Single NDIA claims management
- NDIS reconciliation, reports and expenditure
- Multi-funding stream, Service management & tracking
- NDIA Batch processing, NDIA Custom pricing
- Reports for different programs, sites and locations
- Activity dashboard, Activity tracking, Automated billing
- NDIA Budgeting & forecasting
- Participant Billing & invoicing
- NDIA single claim or bulk claims processing
- Monitor client budgets and contracts
- Report timesheets vs billables
- Plan Manager invoicing and management
- Financial analysis, management & forecasting
Please call a Datanova Digital Business Solution Architect on 1300 552 166 and book your complimentary Webinar or alternatively send an email to Datanova. You can book a webinar straight from our booking form here and we will get back to you shortly.
Following the concept of traditional HR management, the software feature should provide role-based access to information. The main figures in the system are administrators and managers who are in charge of delegating competence to other users listed on their dashboards. It is exactly them who will be responsible for creating employee profiles and inserting all related information in their portfolios.
The most serious benefit of using a one-stop solution, however, is administering benefits: the centralised database contains the benefits for each employee and allows the manager to track them down in no time.
HR for NDIS Software features:
- NDIS software tool available free with every webinar
- Applicant tracking system
- Onboarding for new employees
- Role-based access to information
- Role-based access to Dashboard
- Reports for different programs, sites and locations
- NDIS-specific staff management
- NDIS-specific staff management
- Participant Billing & invoicing
- Performance reporting
- Automated alerts on certificates
Key functionalities should include viewing upcoming roster shifts, accessible progress notes, property portal, complaints and feedback. Another competitive edge of this easy-to-use client portal is NDIS goal planning and tracking to share with your participants. Ability by resolving problems before they’ve had whatever impact on your service delivery. Capabilities, such as property management, incident management, roster management, staff star rating and feedback and analyse of staff performance.
NDIS Self Serviced Participant Portal features
- Self Service Portal
- Service Agreements Management
- Roster Scheduler, Team members
- Staff ratings, Service Ratings
- Portal Customisation and Widgets
- Satisfaction Surveys, Feedback and Complaints
- Marketing tools for services and events
- Participant Billing & invoicing
- Goals and Outcomes Reporting
- Automated alerts on events