Cloud Archives - Datanova

Game On for NDIS Participants

February 5, 2020January 30, 2020 by Christian

Game On NDIS Participants Games are a modern model of people’s self-organisation to achieve a goal. Companies’ operational structure and models have been the same since the 19th Century, based on hierarchy, bureaucracy and specialisation of labour in order to scale and achieve efficient results. This model requires clearly defined roles and responsibilities, accurate procedures ...

Gamification CRM Case Management Australian Non-Profit Market

February 13, 2020January 20, 2020 by Christian

We examine Gamification, Customer relationship management and Case Management as a communication and customer engagement tool for non-profit organisations in Australia.

Change management for NGOs

February 5, 2020January 6, 2020 by Christian

im-plementation of business strategies and the use of change management methods for NPOs and profit NDIS service Providers. In recent years, new dilemmas have arisen for those involved in the nonprofit sector. These dilemmas regard knowledge processes such as learning and development of individuals working for nonprofit organisations (NPOs) as well as organisational development (OD) ...

FlowPoint Self Service Participant Portal

February 7, 2020January 2, 2020 by Christian

flowpoint client self-service portal promotion teaser hero image

With over 10 years of industry experience we provide Social CRM, eCRM, Case Management and mobile-ready Cloud Solutions for NDIS, Aged Care, Social Services and JobActive. FlowPoint, a highly sophisticated client self-service portal built and optimised for Australian Community Service Providers to stay compliant, competitive, productive and profitable

Patient Portal Personal Electronic Health Record

February 7, 2020October 11, 2019 by Christian

Patient Portal Personal Electronic Health Record: Today, patients are treated by different healthcare professionals and medical specialists in varying healthcare facilities, especially when they are chronically ill. Particularly for these patients, it is essential to improve inter-sectoral and cross-sectoral patient treatment. One challenge is bringing together all the relevant data for medical care. The communication ...

What is Business Intelligence

October 2, 2019 by Christian

Business intelligence (BI) is a technology-driven process for analyzing data and presenting actionable information which helps executives, managers and other corporate end-users make informed business decisions. Inside the slide show at the end of this post, we look at examples of how companies are using business intelligence systems currently and insight into the process of ...

Data Warehousing & CRM for NDIS

September 30, 2019 by Christian

CRM and Data Warehousing for NDIS and Aged Care

Data mining is a powerful, new and emerging technology with great potential in information systems. It can be best defined as the automated process of extracting useful knowledge and information from large or complex data sets that are not classified. The knowledge discovered by data mining techniques would enable NDIS and Aged Care Service providers ...

Client Incident Management System

February 6, 2020September 15, 2019 by Christian

The client incident management system (CIMS) outlines the approach and key actions to manage a client incident. The Client incident management guide (guide) describes each of the actions and responsibilities of service providers and the department during the management of client incidents. Keywords: Victoria State Government, NDIS, Aged Care, CIMS, quality data, client relationship management, ...

Mobile game-based learning system

August 26, 2019 by Christian

A mobile game-based learning system for improving learning achievements (m-learning) In the past decade, the mobile phone industry and development of the mobile internet have been explosive. Mobile phones have become powerful mini computers and allow to develop an effective mobile game-based learning system. Thanks to user interaction with these ubiquitous devices and their use ...

Data-driven dashboards for better decision-making

August 15, 2019 by Christian

NDIS software data driven dashboards better decision-making

Providing timely and effective services in the NDIS and My Aged Care requires the management of individual participants or clients as well as the flow and demands of the entire organisation. Dashboards visualise a consolidated set data for a certain purpose which enables users to see what is happening and to initiate actions through information ...