CARE MANAGEMENT SOFTWARE

Harnessing the Power of NDIS Software

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Harnessing the Power of NDIS Software: Staying Compliant and Keeping Data Healthy. In the landscape of disability support, navigating the complex waters of compliance and data management can be challenging. Yet, these areas are essential for the efficient and effective delivery of services. With the advent of the National Disability Insurance Scheme (NDIS) in Australia, … Read more

BI for NDIS & Aged Care Service Providers

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Helping Disability and Aged Care Service Providers to turn data into motion and business results. In the last few years, the role and importance of data across Disability and Aged Care Service Providers have been transformed by Australia’s Government to monitor compliance. A key driver behind the rising importance of data is Disability and Aged … Read more

NDIS Software Program Implementation

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Implementing NDIS software for Participant Management can be a risky undertaking. It is filled with uncertainty and change. Hidden obstacles lurk around every corner. Implementing NDIS Participant Management software isn’t just a job – it’s an adventure! And we haven’t even started talking about software yet.Because implementing the NDIS software program is an adventure, we … Read more

Gamification CRM Case Management Australian Non-Profit Market

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We examine Gamification, Customer relationship management and Case Management as a communication and customer engagement tool for non-profit organisations in Australia.

FlowPoint Self Service Participant Portal

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With over 10 years of industry experience we provide Social CRM, eCRM, Case Management and mobile-ready Cloud Solutions for NDIS, Aged Care, Social Services and JobActive. FlowPoint, a highly sophisticated client self-service portal built and optimised for Australian Community Service Providers to stay compliant, competitive, productive and profitable

Patient Portal Personal Electronic Health Record

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Patient Portal Personal Electronic Health Record: Today, patients are treated by different healthcare professionals and medical specialists in varying healthcare facilities, especially when they are chronically ill. Particularly for these patients, it is essential to improve inter-sectoral and cross-sectoral patient treatment. One challenge is bringing together all the relevant data for medical care. The communication … Read more

Data Warehousing & CRM for NDIS

CRM and Data Warehousing for NDIS and Aged Care

Data mining is a powerful, new and emerging technology with great potential in information systems. It can be best defined as the automated process of extracting useful knowledge and information from large or complex data sets that are not classified. The knowledge discovered by data mining techniques would enable NDIS and Aged Care Service providers … Read more

Client Incident Management System

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The client incident management system (CIMS) outlines the approach and key actions to manage a client incident. The Client incident management guide (guide) describes each of the actions and responsibilities of service providers and the department during the management of client incidents. Keywords: Victoria State Government, NDIS, Aged Care, CIMS, quality data, client relationship management, … Read more