With over 10 years of industry experience we provide Social CRM, eCRM, Case Management and mobile ready Cloud Solutions for NDIS, Aged Care, Social Services and JobActive. FlowPoint, a highly sophisticated client self service portal built and optimised for Australian Community Service Providers to stay compliant, competitive, productive and profitable. Each organisation is different, […]
Business Strategy
All about business strategies and the means by which it sets out to achieve its desired objectives. It can simply be described as a long-term business planning. Specifying the organization’s mission, vision and developing policies and plans, often in terms of projects and programs.
All about business strategies and the means by which it sets out to achieve its desired objectives. It can simply be described as a long-term business planning. Specifying the organization’s mission, vision and developing policies and plans, often in terms of projects and programs.
NDIS Software Program Implementation
Implementing NDIS software for Participant Management can be a dangerous undertaking. It is filled with uncertainty and change. Hidden obstacles lurk around every corner. Implementing NDIS Participant Management software isn’t just a job – it’s an adventure! And we haven’t even started talking about software yet. Because implementing the NDIS software program is an adventure, […]
NDIS Workflow & Task Automation Software
Unfortunately, many processes throughout the NDIS journey today are still slow and inefficient. This is often due to an NDIS Service providers reliance on systems not talking to each other, paper forms and lack of personalised workflow automation software technologies to provide organisations with a powerful, intuitive, and affordable cloud-based solution. Keywords: tasks, workflows, dashboards, […]
Bulk Payment Request Software for the NDIA
The NDIS participant portal is called myplace. It is a secure website portal on the Australian Government’s myGov website where you or a person you trust (a nominee or child representative) or an NDIS Service Provider can access your NDIS information. To make it easier to find and use information further enhancements have been made […]
Data Management System
Abstract Collection, processing, and long-term storage of data for broad-scale, collaborative client monitoring and management pose technical and administrative challenges that, if not properly addressed, result in suboptimal management and learning. Data from many cooperators, often spanning multiple organisations, must be efficiently centralised and processed, and must be consistent in content and quality over the […]
Data-driven dashboards for better decision-making
Providing timely and effective services in the NDIS and My Aged Care requires the management of individual participants or clients as well as the flow and demands of the entire organisation. Dashboards visualise a consolidated set data for a certain purpose which enables users to see what is happening and to initiate actions through information […]
Client Incident Management System
NDIS MyAgedCare client incident management system (CIMS): Empowers Australian Service Providers to effectively respond to client incidents Integration with the Victorian DHHS Client Incident Management System. The client incident management system (CIMS) outlines the approach and key actions to manage a client incident. The Client incident management guide (guide) describes each of the actions and […]
NDIS MyAgedCare value of digital self-service
NDIS MyAgedCare value of digital self-service: Towards assessing the value of digital self-service options from a provider perspective Given the ongoing digitisation of service, understanding the value co-creation process in the self-service context is getting more and more relevant for NDIS and My Aged Care providers alike. Prior research on service co-production has primarily focused […]
Intelligent Participant-Reported Feedback Service
Intelligent Participant-Reported Feedback Service to engage, connect, improve and help participants achieve goals in their life. Under the NDIS, participants will have a plan that is tailored to your goals, personal circumstances and disability support needs. The NDIS presents challenges for disability service providers in determining their organisation’s strategic direction. On the one hand, there […]
NDIS Industry Leader Information Session
Hear from the CEO of one of Australia’s most successful disability organisations and what it took to get there! We would like to welcome you to join us for a NDIS Information session with an industry leader, Torrien Lau, CEO of Focus ACT, Canberra. Torrien is currently the CEO of a mid-size not for profit […]