Analytics
NDIS MyAgedCare value of digital self-service: Towards assessing the value of digital self-service options from a provider perspective Given the…
The concept of customer relationship management is gaining attraction in companies across the world. Because businesses have come to terms…
Intensive consumer participation on social media has raised new challenges in terms of reputation management and CRM. We tackle the…
How to implement Aged Care NDIS Case Database Management & CRM 2.0 as a strategy for managing interactions and communication…
The increasing use of the smartphone, tablet and growing computational power show immense promise for improved mobile health technologies. One…
Social media marketing CRM to social CRM Strategy Social media is a must for an organisation to remain competitive on…
CRM as a marketing attitude Thanks to information technology and network development, e-business has become a new economic mode and…
Mobile social media: The new hybrid element of digital marketing communications It is difficult to imagine our lives without mobile…