CARE MANAGEMENT SOFTWARE
Harnessing the Power of NDIS Software: Staying Compliant and Keeping Data Healthy. In the landscape of disability support, navigating the complex waters of compliance and data management can be challenging. Yet, these areas are essential for the efficient and effective delivery of services. With the advent of the National Disability Insurance Scheme (NDIS) in Australia, … Read more
We examine Gamification, Customer relationship management and Case Management as a communication and customer engagement tool for non-profit organisations in Australia.
Business intelligence (BI) is a technology-driven process for analyzing data and presenting actionable information which helps executives, managers and other corporate end-users make informed business decisions. Inside the slide show at the end of this post, we look at examples of how companies are using business intelligence systems currently and insight into the process of … Read more
Data mining is a powerful, new and emerging technology with great potential in information systems. It can be best defined as the automated process of extracting useful knowledge and information from large or complex data sets that are not classified. The knowledge discovered by data mining techniques would enable NDIS and Aged Care Service providers … Read more
The client incident management system (CIMS) outlines the approach and key actions to manage a client incident. The Client incident management guide (guide) describes each of the actions and responsibilities of service providers and the department during the management of client incidents. Keywords: Victoria State Government, NDIS, Aged Care, CIMS, quality data, client relationship management, … Read more
NDIS MyAgedCare value of digital self-service: Towards assessing the value of digital self-service options from a provider perspective Given the ongoing digitisation of service, understanding the value co-creation process in the self-service context is getting more and more relevant for NDIS and My Aged Care providers alike. Prior research on service co-production has primarily focused … Read more
Over the last years we stepwise implemented our vision of a personal cross-enterprise electronic health record (PEHR) in the Rhine-Neckar-Region in Germany. The patient portal is one part of the PEHR architecture with IHE connectivity. The patient is enabled to access and manage his medical record by use of the patient portal. Moreover, he can … Read more
Aged Care Social Network Platforms Service Support: Most developed countries currently face a demographic change towards an ageing society. In this respect, the so-called transition age between 60 and 75 is crucial for individual health and wellbeing, since it usually is connected with the transition from work life to retirement. Keywords: Online Social Networks; Service … Read more
The increasing use of the smartphone, tablet and growing computational power show immense promise for improved mobile health technologies. One of the advantageous medical uses of the integrated camera within this intelligent system is that patients can scan, analyse and make regular examinations in any place. With using M-Health monitor NDIS progress and goal outcomes. … Read more
CRM as a marketing attitude Thanks to information technology and network development, e-business has become a new economic mode and has evolved to play an important role in people’s daily lives. This is especially evident with the rise of online shopping – more and more consumers are searching for information and ordering goods online. The … Read more