Gamification CRM Case Management Australian Non-Profit Market
We examine Gamification, Customer relationship management and Case Management as a communication and customer engagement tool for non-profit organisations in Australia.
articles and blog posts about social crm scrm focus on opportunities by sales and customer service. factors that drive social CRM adoption and different implications of social CRM adoption for performance outcomes.
We examine Gamification, Customer relationship management and Case Management as a communication and customer engagement tool for non-profit organisations in Australia.
Read moreBusiness Management: Online Communication towards social CRM