With over 10 years of industry experience we provide Social CRM, eCRM, Case Management and mobile ready Cloud Solutions for NDIS, Aged Care, Social Services and JobActive. FlowPoint, a highly sophisticated client self service portal built and optimised for Australian Community Service Providers to stay compliant, competitive, productive and profitable. Each organisation is different, […]
cloud services
All about cloud services made available to users on demand from a cloud computing provider. Designed to provide information for applications, resources and services and cloud services provider. Tutorials for the most common cloud service resources such as Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS).
All about cloud services made available to users on demand from a cloud computing provider. Designed to provide information for applications, resources and services and cloud services provider. Tutorials for the most common cloud service resources such as Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS).
NDIS Software Program Implementation
Implementing NDIS software for Participant Management can be a dangerous undertaking. It is filled with uncertainty and change. Hidden obstacles lurk around every corner. Implementing NDIS Participant Management software isn’t just a job – it’s an adventure! And we haven’t even started talking about software yet. Because implementing the NDIS software program is an adventure, […]
Patient Portal Personal Electronic Health Record
Patient Portal Personal Electronic Health Record: Today, patients are treated by different healthcare professionals and medical specialists in varying healthcare facilities, especially when they are chronically ill. Particularly for these patients it is essential to improve inter-sectoral and cross-sectoral patient treatment. One challenge is bringing together all relevant data for medical care. The communication of […]
Healthcare: CRM 2.0 within E-Health
CRM 2.0 within E-Health Systems: Towards Achieving Health Literacy & Customer Satisfaction. The term e-health is an emerging field as the intersection of healthcare, Information Communication Technology, and business process, referring to health services and information delivered or enhanced through the Internet and related technologies. In a broader sense, the term characterises not only a […]
Define Social Commerce
What is Social Commerce? Define Social Commerce. Social commerce is the next step in the evolution of eCommerce. Social commerce can be briefly described as commerce activities mediated by social media. In social commerce, people do commerce or intentionally explore commerce opportunities by participating and/or engaging in a collaborative online environment. As a relatively new […]
Social media marketing CRM to social CRM Strategy
Social media marketing CRM to social CRM Strategy Social media is a must for an organisation to remain competitive on the market. Social Media is a tool to manage relationships with customers and keep them closer. The use of social media marketing represents a strong factor in developing a CRM strategy. CRM considers the client […]
Search engine marketing and business performance
CRM as a marketing attitude Thanks to information technology and network development, e-business has become a new economic mode and has evolved to play an important role in people’s daily lives. This is especially evident with the rise of online shopping – more and more consumers are searching for information and ordering goods online. The […]
Cloud Computing: IT Workforce Slow Adoption
The Slow Adoption of Cloud Computing and IT Workforce Cloud computing created many new opportunities for organisations across the world. Presently, Cloud services are available at affordable prices and accessible for all scales of businesses. The economic benefits of this wider acceptance to adopting Cloud computing are enormous and many companies have embraced Cloud computing […]
Mobile CRM: Business benefits mobile marketing
Mobile CRM: Business benefits mobile marketing The use of mobile phones in Australia represents an outstanding business opportunity. Almost 80% of Australians surveyed have one, an increase of nearly 10% on last year. There are roughly 15 million smartphones in use in Australia and that doesn’t include the millions of used devices stashed in drawers, […]
Content Marketing: New Trends Marketing Strategies
The Review of Content Marketing as a New Trend in Marketing Strategies Content marketing can be defined as a management process where a firm identify, analyse and satisfy customer demand to gain profit with the use of digital content distributed through electronic channels. Information is integral to marketing. There is a close relationship between marketing […]