FlowPoint Self Service Participant Portal

 

 

With over 10 years of industry experience we provide Social CRM, eCRM, Case Management and mobile-ready Cloud Solutions for NDIS, Aged Care, Social Services and JobActive. FlowPoint, a highly sophisticated client self-service portal built and optimised for Australian Community Service Providers to stay compliant, competitive, productive and profitable.

Each organisation is different and may call for a specific self-service portal solution that will be adjusted to their company size, type of clients and employees and even individual niche they deal with. You should not count on locating an ideal solution that is going to be suitable for every company no matter what their background is. Do you require an easy and intuitive service with only basic features? Will you actually use the advanced functionalities required by experts and big enterprises? Are there any specific tools that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to find a solid service that will match your budget.

FlowPoint is a trendsetting client portal for your participants and part of the FlowLogic family with the mission of enabling companies of all sizes to provide great participant service. It provides plug and plays modules that comply with best NDIS practices without the need for expensive consultations or expert opinions. Its key functionalities include view upcoming roster shifts, accessible progress notes, property portal, complaints and feedback. Another competitive edge of this easy-to-use client portal is NDIS goal planning and tracking and to share with your participants. FlowPoint will also do a great job analysing and resolving problems before they’ve had whatever impact on your service delivery, and keeps all issues recorded in a database until you’ve come up with a permanent solution. Moreover, the software is equipped with capabilities, such as property management, incident management, roster management, staff star rating and feedback and analyse staff performance.

Looking for a cost-effective and compliant System? We would love to hear from you. We invite you to book a webinar today and see for yourself what Flowlogic or FlowPoint can do for your organisation. For Bookings please call us on 1300 552 166 alternatively send email. We will get back to you shortly.

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