Datanova local presence in NZ

datanova staff matthew ben chris

Please let me take the opportunity to introduce Chris and I welcome him to the team. He is a remarkable man with true values, exceptional knowledge and impressive achievement. d your dedication and enthusiasm for your job. (Picture top Left to right: Matthew and Ben with Chris in the chill-out lounge at the offices brain storming or just enjoying the day with a giggle).

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Game On for NDIS Participants

ndis participants gamification
 Game On NDIS Participants Games are a modern model of people’s self-organisation to achieve a goal. Companies’ operational structure and models have been the same since the 19th Century, based on hierarchy, bureaucracy and specialisation of labour in order to scale and achieve efficient results. This model requires clearly defined roles and responsibilities, accurate procedures ...

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Gamification CRM Case Management Australian Non-Profit Market

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We examine Gamification, Customer relationship management and Case Management as a communication and customer engagement tool for non-profit organisations in Australia.

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Change management for NGOs

change management for NGOs strategic graph
im-plementation of business strategies and the use of change management methods for NPOs and profit NDIS service Providers. In recent years, new dilemmas have arisen for those involved in the nonprofit sector. These dilemmas regard knowledge processes such as learning and development of individuals working for nonprofit organisations (NPOs) as well as organisational development (OD) ...

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FlowPoint Self Service Participant Portal

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With over 10 years of industry experience we provide Social CRM, eCRM, Case Management and mobile-ready Cloud Solutions for NDIS, Aged Care, Social Services and JobActive. FlowPoint, a highly sophisticated client self-service portal built and optimised for Australian Community Service Providers to stay compliant, competitive, productive and profitable

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NDIS Software

ndis software program dashboard
The National Disability Insurance Scheme provides Australian Disability Service Providers to manage effectiveness and compliance under the scheme. NDIS service providers often use a wide array of IT software programs which create inefficiencies that can be detrimental to the bottom line, damage the participant's experience, compliance issues and impede the organisation's ability to reach its ...

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Data Warehousing & CRM for NDIS

CRM and Data Warehousing for NDIS and Aged Care
Data mining is a powerful, new and emerging technology with great potential in information systems. It can be best defined as the automated process of extracting useful knowledge and information from large or complex data sets that are not classified. The knowledge discovered by data mining techniques would enable NDIS and Aged Care Service providers ...

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Client Incident Management System

client incident management system cover
The client incident management system (CIMS) outlines the approach and key actions to manage a client incident. The Client incident management guide (guide) describes each of the actions and responsibilities of service providers and the department during the management of client incidents. Keywords: Victoria State Government, NDIS, Aged Care, CIMS, quality data, client relationship management, ...

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