Gamification CRM Case Management Australian Non-Profit Market

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We examine Gamification, Customer relationship management and Case Management as a communication and customer engagement tool for non-profit organisations in Australia.

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Client Incident Management System

client incident management system cover
The client incident management system (CIMS) outlines the approach and key actions to manage a client incident. The Client incident management guide (guide) describes each of the actions and responsibilities of service providers and the department during the management of client incidents. Keywords: Victoria State Government, NDIS, Aged Care, CIMS, quality data, client relationship management, ...

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Mobile game-based learning system

Mobile game-based learning system
A mobile game-based learning system for improving learning achievements (m-learning) In the past decade, the mobile phone industry and development of the mobile internet have been explosive. Mobile phones have become powerful mini computers and allow to develop an effective mobile game-based learning system. Thanks to user interaction with these ubiquitous devices and their use ...

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Data-driven dashboards for better decision-making

NDIS software data driven dashboards better decision-making
Providing timely and effective services in the NDIS and My Aged Care requires the management of individual participants or clients as well as the flow and demands of the entire organisation. Dashboards visualise a consolidated set data for a certain purpose which enables users to see what is happening and to initiate actions through information ...

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NDIS Software Program Implementation

NDIS Software Program Implementation Guide
Implementing NDIS software for Participant Management can be a dangerous undertaking. It is filled with uncertainty and change. Hidden obstacles lurk around every corner. Implementing NDIS Participant Management software isn’t just a job - it’s an adventure! And we haven’t even started talking about software yet. Because implementing the NDIS software program is an adventure, ...

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CRM Nursing Documentation System in Residential Aged Care

CRM Nursing Documentation System in Residential Aged Care
CRM and electronic systems are increasingly being introduced into healthcare settings. In residential aged care facilities (RACFs), CRM and electronic systems have the potential to improve care delivery while reducing caregivers’ documentation load and increasing the time available for residents’ care. In Australia, our audit of the official aged care accreditation reports shows that about ...

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NDIS Workflow & Task Automation Software

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Unfortunately, many processes throughout the NDIS journey today are still slow and inefficient. This is often due to an NDIS Service providers reliance on systems not talking to each other, paper forms and lack of personalised workflow automation software technologies to provide organisations with a powerful, intuitive, and affordable cloud-based solution. Keywords: tasks, workflows, dashboards, ...

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Bulk Payment Request Software for the NDIA

Bulk Payment Request Software for the NDIA Screen 05
The NDIS participant portal is called myplace. It is a secure website portal on the Australian Government’s myGov website where you or a person you trust (a nominee or child representative) or an NDIS Service Provider can access your NDIS information. To make it easier to find and use information further enhancements have been made ...

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Data Management System

data management system
Abstract Collection, processing, and long-term storage of data for broad-scale, collaborative client monitoring and management pose technical and administrative challenges that, if not properly addressed, result in suboptimal management and learning. Data from many cooperators, often spanning multiple organisations, must be efficiently centralised and processed, and must be consistent in content and quality over the ...

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NDIS Software Trends 2018

NDIS Software Trends 2018
NDIS changed the volatile year for every Disability service provider in Australia, it seems. While the galaxy of company owners attention continues to reorganise around the NDIS, cloud-based software for the NDIS is also exerting influence that we are only now discovering. We should be living the golden age of data mining, chomping through seams ...

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