Business Communication Systems Archives

NDIS Software Program

September 1, 2020August 1, 2020 by Christian Krauter

The National Disability Insurance Scheme provides Australian Disability Service Providers to manage effectiveness and compliance under the scheme. NDIS service providers often use a wide array of IT software programs which create inefficiencies that can be detrimental to the bottom line, damage the participant's experience, compliance issues and impede the organisation's ability to reach its ...

Manage multiple funding streams

July 12, 2020 by Ben Brown

Today, Australian Service Providers in NDIS, My Aged Care or any Government funded stream are using business software to manage operations but many are still struggling to keep up with the demanding industry changes to manage costs effectively because of a hairball of disparate software applications. This hairball is causing process bottlenecks and staff productivity ...

Datanova local presence in NZ

April 12, 2020February 8, 2020 by Christian Krauter

Datanova supports New Zealand business with local presence Please let me take the opportunity to introduce Chris and I welcome him to the team. He is a remarkable man with true values, exceptional knowledge and impressive achievement. d your dedication and enthusiasm for your job. (Picture top Left to right: Matthew and Ben with Chris ...

Game On for NDIS Participants

February 5, 2020January 30, 2020 by Christian Krauter

Game On NDIS Participants Games are a modern model of people’s self-organisation to achieve a goal. Companies’ operational structure and models have been the same since the 19th Century, based on hierarchy, bureaucracy and specialisation of labour in order to scale and achieve efficient results. This model requires clearly defined roles and responsibilities, accurate procedures ...

Change management for NGOs

February 5, 2020January 6, 2020 by Christian Krauter

im-plementation of business strategies and the use of change management methods for NPOs and profit NDIS service Providers. In recent years, new dilemmas have arisen for those involved in the nonprofit sector. These dilemmas regard knowledge processes such as learning and development of individuals working for nonprofit organisations (NPOs) as well as organisational development (OD) ...

FlowPoint Self Service Participant Portal

April 24, 2020January 2, 2020 by Christian Krauter

With over 10 years of industry experience we provide Social CRM, eCRM, Case Management and mobile-ready Cloud Solutions for NDIS, Aged Care, Social Services and JobActive. FlowPoint, a highly sophisticated client self-service portal built and optimised for Australian Community Service Providers to stay compliant, competitive, productive and profitable

Patient Portal Personal Electronic Health Record

February 7, 2020October 11, 2019 by Christian Krauter

Patient Portal Personal Electronic Health Record: Today, patients are treated by different healthcare professionals and medical specialists in varying healthcare facilities, especially when they are chronically ill. Particularly for these patients, it is essential to improve inter-sectoral and cross-sectoral patient treatment. One challenge is bringing together all the relevant data for medical care. The communication ...

Data Warehousing & CRM for NDIS

September 30, 2019 by Christian Krauter

Data mining is a powerful, new and emerging technology with great potential in information systems. It can be best defined as the automated process of extracting useful knowledge and information from large or complex data sets that are not classified. The knowledge discovered by data mining techniques would enable NDIS and Aged Care Service providers ...

Client Incident Management System

February 6, 2020September 15, 2019 by Christian Krauter

The client incident management system (CIMS) outlines the approach and key actions to manage a client incident. The Client incident management guide (guide) describes each of the actions and responsibilities of service providers and the department during the management of client incidents. Keywords: Victoria State Government, NDIS, Aged Care, CIMS, quality data, client relationship management, ...