CARE MANAGEMENT SOFTWARE

Manage multiple funding streams

Today, Australian Service Providers in NDIS, My Aged Care or any Government funded stream are using business software to manage operations but many are still struggling to keep up with the demanding industry changes to manage costs effectively because of a hairball of disparate software applications. This hairball is causing process bottlenecks and staff productivity … Read more

Matthew our Flowpoint Datanovian presenting NDIS and gamification

“Gamification is productive. It produces positive emotion, stronger social relationships, a sense of accomplishment, and for participants who are part of an NDIS community, the chance to get rewarded by the organisation.” Gamification improving goals outcome and NDIS reporting This month’s new feature meeting led by Matthew introduced NDIS gamification to Datanovians. He advises that … Read more

datanova staff matthew ben chris

Please let me take the opportunity to introduce Chris and I welcome him to the team. He is a remarkable man with true values, exceptional knowledge and impressive achievement. d your dedication and enthusiasm for your job. (Picture top Left to right: Matthew and Ben with Chris in the chill-out lounge at the offices brain … Read more

ndis participants gamification

 Game On NDIS Participants Games are a modern model of people’s self-organisation to achieve a goal. Companies’ operational structure and models have been the same since the 19th Century, based on hierarchy, bureaucracy and specialisation of labour in order to scale and achieve efficient results. This model requires clearly defined roles and responsibilities, accurate procedures … Read more

change management for NGOs strategic graph

Implementation of business strategies and the use of change management methods for NPOs and profit NDIS service Providers. In recent years, new dilemmas have arisen for those involved in the nonprofit sector. These dilemmas regard knowledge processes such as learning and development of individuals working for nonprofit organisations (NPOs) as well as organisational development (OD) … Read more

flowpoint client self-service portal promotion teaser hero image

With over 10 years of industry experience we provide Social CRM, eCRM, Case Management and mobile-ready Cloud Solutions for NDIS, Aged Care, Social Services and JobActive. FlowPoint, a highly sophisticated client self-service portal built and optimised for Australian Community Service Providers to stay compliant, competitive, productive and profitable

Patient-portal-personal-electronic-health-record-girl-cover-concept

Patient Portal Personal Electronic Health Record: Today, patients are treated by different healthcare professionals and medical specialists in varying healthcare facilities, especially when they are chronically ill. Particularly for these patients, it is essential to improve inter-sectoral and cross-sectoral patient treatment. One challenge is bringing together all the relevant data for medical care. The communication … Read more

CRM and Data Warehousing for NDIS and Aged Care

Data mining is a powerful, new and emerging technology with great potential in information systems. It can be best defined as the automated process of extracting useful knowledge and information from large or complex data sets that are not classified. The knowledge discovered by data mining techniques would enable NDIS and Aged Care Service providers … Read more

Mobile game-based learning system

A mobile game-based learning system for improving learning achievements (m-learning) In the past decade, the mobile phone industry and development of the mobile internet have been explosive. Mobile phones have become powerful mini computers and allow to develop an effective mobile game-based learning system. Thanks to user interaction with these ubiquitous devices and their use … Read more