CARE MANAGEMENT SOFTWARE

Introducing NDIS gamification to Datanovians

Matthew our Flowpoint Datanovian presenting NDIS and gamification

“Gamification is productive. It produces positive emotion, stronger social relationships, a sense of accomplishment, and for participants who are part of an NDIS community, the chance to get rewarded by the organisation.”

Gamification improving goals outcome and NDIS reporting

This month’s new feature meeting led by Matthew introduced NDIS gamification to Datanovians. He advises that to be effective, gamification in NDIS should include key elements from game thinking/design: meaning, mastery, and autonomy.

Goal. “The specific outcome that participants will work to achieve. We focus their attention and continually orient their participation throughout and work towards the goal.

Rules. The “limitations on how participants can achieve the goal. By removing or limiting the obvious ways of getting to the goal, the rules push participants to explore previously uncharted possibilities spaces. They unleash creativity and foster strategic thinking.

Feedback system. “The feedback system tells players how close they are to achieving the goal… Real-time feedback serves as a promise to the participants that the goal is achievable, and it provides motivation to keep trying to the goals.”

Voluntary participation. “Every participant who is trying to achieve goals is knowingly and willingly accepting the rules of the NDIS service provider, and the feedback. Knowingness establishes common ground for the conditions nominated by the provider.

“Almost 4 years ago, when I first got introduced to NDIS, I wondered how NDIA identifies, measures and reports on goals outcome without reading through a lot of evidence. My initial thoughts and ideas centered around gamification could help here in favour of accurate and instant reporting. Matthew today is presenting tha…”

— Christian Krauter, Founder of Datanova

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Our Approach for NDIS: Structural Content Gamification

In structural gamification, participants complete non-game activities and receive rewards such as points or experience. The goal content is not altered, but the assessment incorporates goal elements such as ‘how to cook a meal’ or ‘learn how to paint a picture’.

According to Gartner a leading research company, gamification works because game mechanics help to drive participation, engagement and loyalty on online properties, sites or communities. Game mechanics include points, levels, challenges, virtual goods, scoreboards, and gifting & charity. In theory, game mechanics are directly linked to human desires: reward, status, achievement, self-expression, competition, and altruism.

Although the results are positive, Gartner suggests that the Plateau of Productivity won’t be reached for another 5 to 10 years. Businesses need to figure out how best to apply gamification in their business models.

Please call a Datanova Digital Business Solution Architect on 1300 552 166 and book your complimentary Webinar or alternatively send an email to Datanova. You can book a webinar straight from our booking form here and we will get back to you shortly.

About Christian Krauter

The Founder of Datanova, a visionary and digital business solution architect with 24 years experience in the rapidly expanding fields ofinformation management systems, data governance and customer focused-strategy. Christian Krauter, is a recognised expert on analytical applications for Australian Government Services focused on improving client’s business results through cloud development, information management and data governance.