Changed NDIS July 2020 price guide

Changes in the new NDIS price guide and how to implement them in your FlowLogic system
The July 2020 price guide changed how providers are expected to claim for group-based support, amongst other items

NDIS July 2020 price guide: GROUP ACTIVITIES

The new guidelines introduced in July 2020 remove the worker-to-participant ratios and are instead intended for providers to claim against the appropriate 1:1 support line item by accurately apportioning time spent by a support worker among a group of participants.

This can currently be achieved by apportioning percentages of the hour between participants, and a tailored solution will be developed in the coming months to cater for this.

Datanova is committed to delivering exceptional training and support to our business partners. We are always keen to work together with our clients to identify the best approach and develop tools to suit the majority of providers. We appreciate your feedback and look forward to identifying and developing the most streamlined and time efficient tools.

The current arrangements (ratio line items) will be retained until 30 June 2021 thus giving providers time adjust to this new methodology.

NDIS July 2020 price guide: NF2F

Providers will now be able to claim costs for non-face-to-face supports rather than having an allowance for non-face-to-face supports built into the price limit.


“Centre-based” and “community-based” line items have been removed and replaced by a single line item that does not name the support location.

A new “Centre Capital Cost” ($2.15 p/h in non-remote areas) item has been introduced and is to be claimed together with the appropriate support line item, to cover capital costs such as maintenance of the centre.

NDIS July 2020 price guide: CANCELLATION

The increase of claimable cancellation fees from 90% to 100% as introduced in response to COVID-19 remains. The definition of ‘short notice’ however will change back to the pre-COVID-19 rules (two clear business days’ notice for support less than 8 hours / less than $1000 and if the provider cannot find alternative billable work).

NDIS July 2020 price guide: NON-LABOUR TRAVEL COSTS

37 new line items have been added, allowing providers to charge plans for non-labour travel costs. These expenses can be charged in addition to the worker’s travel time for up to $0.85/km for a vehicle that is not modified, as well as other forms of transport (public transport, road tolls, etc.).

NDIS July 2020 price guide: ESTABLISHMENT FEE

Providers of personal care and participation supports (including Specialist Supported Employment) can as of July 2020 charge a once-off establishment fee if they are supplying a minimum of 20 hours per month for 3 or more consecutive months. The fee is set at $543.

NDIS July 2020 price guide: OTHER CHANGES

– New SIL RoC tool
– Rates in SIL quotes are capped
– Some items missing from a previous draft are now available:
• Self-Management Capacity Building (01_134_0117_8_1)
• Skills Development and Training (09_009_0117_6_3)
• Innovative Community Participation (09_008_0116_6_3)

– TTP reduced to 6% from 7.5%
– Level 1-3 high-intensity support line items are matched to support worker’s skills and experience

Following the completion of the Annual Price Review to determine NDIS pricing arrangements for the 2020‒21 financial year, the NDIA has published the NDIS Price Guide and Support Catalogue 2020‒21.

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