FLOWLOGIC POWERED BY DATANOVA DATA CAPTAINS
Our Data Captains deliver a proactive, disciplined methodology to establish and manage acceptable levels of maintenance service. Only by providing outstanding service and product quality will we achieve our aims of long-term success and sustained improvements.
DATA CAPTAINS DELIVER A PROACTIVE, DISCIPLINED METHODOLOGY
Datanova’s Data Captains take care of traditional administration tasks, new features set up, customising Flowlogic(not development), training users, and “ready to use” new features that become available with each Flowlogic update. We commit keeping scheduled monthly appointments, run workshops and to work with you to make sure your FlowLogic system is healthy and is up-to-date. Data Captains manage all development projects and tasks for your organisation. Data Captains are thoroughly familiar with the customisation capabilities of Flowlogic and Flowpoint and responsive to your staff and all users.
TURBO-CHARGE WITH DATA CAPTAINS
To steer your company through these turbulent times, our Data Captains helping you reduce costs and increase service delivery. Our Data Captains manage your Flowlogic information without a big up-front software investment and you can mind your participants or clients and your budget at the same time. You can use Data Captains to customise your Flowlogic system our Data Captains are highly trained individuals, to achieve new levels of innovation—for you and your organisation.
Build a mutually profitable relationship with our customers, ensuring their long-term success, through the understanding of their needs and the needs of their customers as well. We are proud of our ability to build long term relationships, that enables us to become an extension of the organisations we partner.
We do the heavy lifting
Datanova takes care of traditional administration tasks, your nominated in-house person for Data Captain should have the following task to keep the system clean. Setting up, customising Flowlogic, training users, and “ready to use” the new features that become available with each update.
Data Captains are important
Your Data Captain internal, external or both are one of the most important resources in making your implementation and ongoing maintenance a success, it’s important to carefully choose your Data Captains and to continually invest in his or her professional development.
Data Captains to stay informed
What matters most is that your Data Captains are thoroughly familiar with the customisation capabilities of Flowlogic and Flowpoint and responsive to your staff and all users. Here are some qualities to look for in an administrator.
DATANOVA DATA CAPTAIN HOURLY PACKAGES
These hourly packages can be used to set up and training on new features or support on existing features. Ongoing Data Captain hours are used monthly for a wide range of work like monthly GoToMeeting to identify system health, workshop new features, system ongoing support and strategic system development due to dynamics in the industry.
ACHIEVING OUTSTANDING CRM ADMINISTRATION
Our Data Captains, play a critical role in making your Flowlogic success. Data Captains work with stakeholders to define requirements, customise Flowlogic or Flowpoint to satisfy organisational goals and appeal to users, set up reporting dashboards to keep managers happy, keep an eye on availability and performance, activate new features, answer user questions, and much more.