CARE MANAGEMENT SOFTWARE

FLOWPOINT NDIS PARTICIPANT PORTAL

For Participant Engagement. Datanova is very excited to introduce FlowPoint, a cloud-based portal preloaded with functions to engage and self-service your participants.

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Transforming NDIS Challenges into CRM Opportunities.

Your participants will be empowered to exercise choice, control and have access to a wide range of mainstream and community-based support.

Flowpoint supplements your organisation in improving goal outcomes, operating more efficiently, and in meeting the expectations of today’s participants and consumers.

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My Funding

The ‘My Funding’ tab displays a detailed explanation of the participant’s funding allocation, totally spent, and total remaining. It provides a visual graph at the bottom to allow for a quick view of the allocation spent vs remaining.

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My Agreements

The ‘My Agreements’ tab shows all of the participant’s forms or documents within your system. This may be service agreements, participation forms or any additional documents you may desire to send.

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My Appointments

The ‘My Appointments’ tab renders a detailed explanation of the participant’s appointments that have been created within the organisation’s FlowLogic system. This will allow the participant to see a visual confirmation.

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My Communication Book

The ‘My Communication Book’ tab launches into a detailed explanation of the communications the organisation wishes their participants to see.

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My Roster

The ‘My Roster’ tab displays a detailed list of the future shift the organisation has scheduled with the participant. It shows the staff first name, a photo and a bio and the details of the shift.

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My Photos and Videos

It enables workers and participants to upload any photos or videos that were taken during a shift or group activity. This enables the participant to have access to all their footage.

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My Welcome Pack

The ‘Welcome Packs’ tab enables the admin to allow access to any additional documents or welcome packs they would like participants to view.

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My Staff Star Rating

This gives the participant the ability to rate their staff much the same as a preferred worker list works. They are able to rate the staff out of 5 and submit feedback in.

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Rate My Service

The ‘Rate My Service’ tab enables participants to provide staff or organisational feedback regarding the services provided to them and the quality of that service.

Efficiency Meets Compassion: CRM for NDIS Providers.

Our implementation Process and Timeline

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0k

Monthly Active Users

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Companies Onboard

0Billion

Over 1B Revenue Generated

Clients Feedback

Teagan Meredith

This is a brilliant system, all our needs in one! The training with Alana M has been incredible and she has been so patient with us. The process from the start has been a great experience and all staff we have encountered have been so lovely.
Would highly recommend them.

Care Management Software in a One-Stop Platform

Streamline NDIS Operations with CRM Precision.

FLOWLOGIC API INTEGRATION

Integrate with Your Favorite Software Applications

Edit your Microsft documents direct within Flowlogic and store it on our unlimited drive or you One-drive.

MYOB Advanced, XERO, QuickBooks *, Keypay and Paycat.

PRODA, GOOGLE, Docu-Sign, Google, Facebook, and Microsoft 2-factor authentication.

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Winner of the Australian Enterprise Awards three years in a row 2021 – 2023 for Best NDIS, and Aged Care Software Solution.

WE LOVE TO HEAR FROM YOU.