ITC Trends for NDIS & My AgedCare

NDIS Flowlogic COVID-19 update

March 30, 2020March 30, 2020 by Christian

To our valued clients and partners, I am reaching out to you to confirm our strong commitment to you during the ongoing coronavirus situation. Through these extraordinary times, on behalf of Flowlogic, I extend our thoughts to you and your family, especially if you experiencing financial and other stress due to the coronavirus outbreak. I ...

Datanova local presence in NZ

February 10, 2020February 8, 2020 by Christian

Please let me take the opportunity to introduce Chris and I welcome him to the team. He is a remarkable man with true values, exceptional knowledge and impressive achievement. d your dedication and enthusiasm for your job. (Picture top Left to right: Matthew and Ben with Chris in the chill-out lounge at the offices brain storming or just enjoying the day with a giggle).

Game On for NDIS Participants

February 5, 2020January 30, 2020 by Christian

Game On NDIS Participants Games are a modern model of people’s self-organisation to achieve a goal. Companies’ operational structure and models have been the same since the 19th Century, based on hierarchy, bureaucracy and specialisation of labour in order to scale and achieve efficient results. This model requires clearly defined roles and responsibilities, accurate procedures ...

Gamification CRM Case Management Australian Non-Profit Market

February 13, 2020January 20, 2020 by Christian

We examine Gamification, Customer relationship management and Case Management as a communication and customer engagement tool for non-profit organisations in Australia.

Change management for NGOs

February 5, 2020January 6, 2020 by Christian

im-plementation of business strategies and the use of change management methods for NPOs and profit NDIS service Providers. In recent years, new dilemmas have arisen for those involved in the nonprofit sector. These dilemmas regard knowledge processes such as learning and development of individuals working for nonprofit organisations (NPOs) as well as organisational development (OD) ...

FlowPoint Self Service Participant Portal

February 7, 2020January 2, 2020 by Christian

flowpoint client self-service portal promotion teaser hero image

With over 10 years of industry experience we provide Social CRM, eCRM, Case Management and mobile-ready Cloud Solutions for NDIS, Aged Care, Social Services and JobActive. FlowPoint, a highly sophisticated client self-service portal built and optimised for Australian Community Service Providers to stay compliant, competitive, productive and profitable

Christmas Message from the founder

February 5, 2020December 11, 2019 by Christian

Merry Christmas and a Happy New Year Almost three years ago - a major restructuring with some unforeseen obstacles - we survived. We had to make tough decisions but we stood by each other, supported by our families and made the necessary sacrifices. Huge thanks to all of you and my respect and a special ...

NDIS Software

February 6, 2020December 1, 2019 by Christian

The National Disability Insurance Scheme provides Australian Disability Service Providers to manage effectiveness and compliance under the scheme. NDIS service providers often use a wide array of IT software programs which create inefficiencies that can be detrimental to the bottom line, damage the participant's experience, compliance issues and impede the organisation's ability to reach its ...

Patient Portal Personal Electronic Health Record

February 7, 2020October 11, 2019 by Christian

Patient Portal Personal Electronic Health Record: Today, patients are treated by different healthcare professionals and medical specialists in varying healthcare facilities, especially when they are chronically ill. Particularly for these patients, it is essential to improve inter-sectoral and cross-sectoral patient treatment. One challenge is bringing together all the relevant data for medical care. The communication ...