Mission & Strategic
It is our mission to provide organisations with predictable, business-focused software services that optimise operations, manage risk and deliver measurable business value to our customers.
Throughout the history of business, people use data to make more informed decisions. Our strategic mission at Datanova is to make the Australian and New Zealand Disability and Aged Care digital economy more transparent. We provide the most actionable data & insights into the industry and to make this data available to our clients. Therefore providing our clients with cloud-based software that meets or even exceeds, their expectations, thereby establishing ourselves as a professional and highly regarded supplier in our field of expertise.
Achieved through ensuring that each client’s existing requirements are explicitly understood prior to commencement of any work and then through the soliciting of feedback to ensure continuing and complete satisfaction with the services provided. Build a mutually profitable relationship with our customers, ensuring their long-term success, through the understanding of their needs and the needs of their customers as well.
Driving continual improvement and innovation based on efficient business processes, well-defined measurements, best practices, and client surveys. Develop staff competencies, creativity, empowerment and accountability through appropriate development programs and show strong management involvement and commitment.