Quality Policies

Our Quality Policy is defined and strongly driven by the following management principles and behaviours:

Datanova is committed to providing our clients with cloud software development and IT service that meets, or even exceeds, their expectations, thereby establishing ourselves as a professional and highly regarded supplier in our field of expertise. This is achieved through ensuring that each client’s existing requirements are explicitly understood prior to commencement of any work and then through the soliciting of feedback to ensure continuing and complete satisfaction with the services provided.

Build a mutually profitable relationship with our customers, ensuring their long-term success, through the understanding of their needs and the needs of their customers as well.

Enhance the systematic research and use of best preventive practices at all levels and ensure reliable risk management.

Drive continual improvement and innovation based upon efficient business processes, well-defined measurements, best practices, and customer surveys.

Develop staff competencies, creativity, empowerment and accountability through appropriate development programs and show strong management involvement and commitment.