Winning in the New World. What will be required to win participants business In the future, in order to keep business advantage and more importantly retain participants in the new retail environment, service providers will need a mechanism to bind the member to a service plan – delivering value in the relationship that is differentiating … Read more
Service Management Processes
Change Management explained, processes provided to implement Change Management processes typically provides a system of planning, scheduling, implementing, and tracking changes that need to be completed within an company. Using Change Management in combination with the rest of your Service Management workflow enables you to assess the scope of the change, analyse the costs associated … Read more