CARE MANAGEMENT SOFTWARE
Cloud Customer Experience for Community Service Providers, how to develop Journey Maps to improve Service Delivery Become customer-focused, more efficient and deliver outcomes that will help your company achieve its objectives. Service providers in the not-for-profit sector are facing a structural change in their business – from a government funding model to a user-pays system. … Read more
Digital Engagement Strategies: Trends and Frameworks for Interactive Success People connect digitally these days for many reasons. People connect digitally because it is portable, keeps people in touch, provides choice, gives support and much more. The below slideshow covers some great information on digital engagement strategies. Why should you invest time in getting your digital … Read more
Datanova brings digital dreams to life by creating a cloud based social media site for people with disabilities. At the recent National Disability Insurance Scheme (NDIS) Conference in Brisbane, Datanova’s Founding Director Christian Krauter undertook sponsorship for one of the Digital Dreams presenters, Alanna Julian, in her quest to create a cloud based social media site … Read more
The power of Social Selling: CRM, Social CRM & CXM Software explained. What is CRM? CRM is an abbreviation standing for Customer Relationship Management. CRM integrates sales and marketing, administrative, accounting, logistics and other key business operations to ensure the company’s relationships with its customers remain healthy throughout the business process. Much of its value … Read more