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Australian Care Providers transition to Cloud Customer Experience

The National Disability Insurance Scheme

Australian Care Providers transition to Cloud Customer Experience

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CX Cloud Improve Service Delivery Concept Abstract

Cloud Customer Experience for Community Service Providers, how to develop Journey Maps to improve Service Delivery Become customer-focused, more efficient and deliver outcomes that will help your company achieve its objectives. Service providers in the not-for-profit sector are facing a structural change in their business – from a government funding model to a user-pays system. … Read more

Data Management Practices for Service Providers

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Data Management Woman Street Post Concept

Potential impact on Australian organisations whose primary business is disability and multi-service providers. The article describes Data Management Practices for Service Providers to ensure best business practices that have been identified as being important. And many of the practices mentioned are universal and relevant to organisations of all sizes and assessing your organisation’s readiness. Includes … Read more