Gamification CRM Case Management Australian Non-Profit Market
We examine Gamification, Customer relationship management and Case Management as a communication and customer engagement tool for non-profit organisations in Australia.
Trends
Curious what key tech trends are impacting IT? Read more in the trends blog posts in the Datanova blog.
Social Media in Business
Social & New Media for Mental Health and Disability Organisations What is social media in business 93% of nonprofits use at least one form of social media 93% of those use social media for marketing purposes Only 37% use it for program delivery Social Media audiences are growing faster than email and webpage audiences Sources: ...
Data Warehousing & CRM for NDIS
Data mining is a powerful, new and emerging technology with great potential in information systems. It can be best defined as the automated process of extracting useful knowledge and information from large or complex data sets that are not classified. The knowledge discovered by data mining techniques would enable NDIS and Aged Care Service providers ...
Client Incident Management System
The client incident management system (CIMS) outlines the approach and key actions to manage a client incident. The Client incident management guide (guide) describes each of the actions and responsibilities of service providers and the department during the management of client incidents. Keywords: Victoria State Government, NDIS, Aged Care, CIMS, quality data, client relationship management, ...
Mobile game-based learning system
A mobile game-based learning system for improving learning achievements (m-learning) In the past decade, the mobile phone industry and development of the mobile internet have been explosive. Mobile phones have become powerful mini computers and allow to develop an effective mobile game-based learning system. Thanks to user interaction with these ubiquitous devices and their use ...
NDIS Software Program Implementation
Implementing NDIS software for Participant Management can be a dangerous undertaking. It is filled with uncertainty and change. Hidden obstacles lurk around every corner. Implementing NDIS Participant Management software isn’t just a job - it’s an adventure! And we haven’t even started talking about software yet. Because implementing the NDIS software program is an adventure, ...
CRM Nursing Documentation System in Residential Aged Care
CRM and electronic systems are increasingly being introduced into healthcare settings. In residential aged care facilities (RACFs), CRM and electronic systems have the potential to improve care delivery while reducing caregivers’ documentation load and increasing the time available for residents’ care. In Australia, our audit of the official aged care accreditation reports shows that about ...
NDIS client management
Flowlogic a client management system that helps providers adapt to the National Disability Insurance Scheme (NDIS). It makes managing claims, invoices and reporting easier, and allows users to track participants outcomes and goals by providing a central place to store data. Please see our Google Slide Show presentation at the end of the article. Keywords: ...
NDIS Workflow & Task Automation Software
Unfortunately, many processes throughout the NDIS journey today are still slow and inefficient. This is often due to an NDIS Service providers reliance on systems not talking to each other, paper forms and lack of personalised workflow automation software technologies to provide organisations with a powerful, intuitive, and affordable cloud-based solution. Keywords: tasks, workflows, dashboards, ...
Data Management System
Abstract Collection, processing, and long-term storage of data for broad-scale, collaborative client monitoring and management pose technical and administrative challenges that, if not properly addressed, result in suboptimal management and learning. Data from many cooperators, often spanning multiple organisations, must be efficiently centralised and processed, and must be consistent in content and quality over the ...