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Gamification Social CRM defined focus for Australian Community Service Providers or anyone interested in Gamification. Gamification is a business strategy which applies game design techniques and uses techniques in a non-gaming context to engage employees … Read more
What is Social CRM? Benefits, impact and processes. Social CRM, a social way of thinking about customer relationship management and engagement that focuses on using social media to enhance customer experience. Social CRM is still … Read more
Digital Marketing Explained: Introducing the scope Digital Marketing is the promoting of brands using the Internet, mobile and other interactive channels. Digital Marketing is the practice of promoting products and services using database-driven online distribution channels … Read more
Learn about Mobile Malware, Security and Risks and impact in social networking. Smartphones certainly present the possibility of great gains in efficiency and flexibility, they also present considerable risk. Cybercrime is on the rise and … Read more