Patient Portal Personal Electronic Health Record

Patient Portal Personal Electronic Health Record: Today, patients are treated by different healthcare professionals and medical specialists in varying healthcare facilities, especially when they are chronically ill. Particularly for these patients it is essential to improve inter-sectoral and cross-sectoral patient treatment. One challenge is bringing together all relevant data for medical care. The communication of […]

Difference between CRM and e-CRM

Today the internet is a significant economic and social force and has brought more than just technological change to business world. The internet has changed the traditional business model of organisation and forced organisation to embrace operational changes. Difference between CRM and e-CRM is that e-CRM refers to electronic customer relationship management or simpler CRM […]

2016 Datanova Christmas Greetings Message

I’m again amazed at how time managed to run away from us and how quickly this year went by. As I am busy with my rather crazy non-stop routine it’s hard to send personal wishes so I thought of posting this letter through our social media channels – I hope it finds you! With New Year’s approaching, I […]

Aged Care: Social Network Platforms Service Support

Aged Care Social Network Platforms Service Support: Most developed countries currently face a demographic change towards an ageing society. In this respect, the so-called transition age between 60 and 75 is crucial for individual health and wellbeing, since it usually is connected with the transition from work life to retirement. This leads to a fundamental […]

Healthcare: CRM 2.0 within E-Health

CRM 2.0 within E-Health Systems: Towards Achieving Health Literacy & Customer Satisfaction. The term e-health is an emerging field as the intersection of healthcare, Information Communication Technology, and business process, referring to health services and information delivered or enhanced through the Internet and related technologies. In a broader sense, the term characterises not only a […]

Define Social Commerce

What is Social Commerce? Define Social Commerce. Social commerce is the next step in the evolution of eCommerce. Social commerce can be briefly described as commerce activities mediated by social media. In social commerce, people do commerce or intentionally explore commerce opportunities by participating and/or engaging in a collaborative online environment. As a relatively new […]

Risk Management Impact of EHR in Aged Care

Small number of RAC homes that used paper records failed accreditation standard on information systems. Six risk indicators for an RAC home to fail the information systems outcome were identified. Reports from the Aged Care Standards and Accreditation Agency produced between April 2011 and December 2013. Items identified included types of information systems, compliance with […]

Aged Care NDIS Case Database Management & CRM 2.0

How to implement Aged Care NDIS Case Database Management & CRM 2.0 as a strategy for managing interactions and communication with patients/participants/clients which involves using Information and Communication Technology to organise, automate, and coordinate business processes. CRM with the Web technology provides Community Service and Healthcare Providers the ability to broaden service beyond its usual […]

How to implement a Marketing 2.0 Model

How to implement a Marketing 2.0 Model combines traditional marketing techniques with Web 2.0 and other social media elements. By using your website, blog, social network(s), and email marketing to create a conversation between your company, customers, and prospects, Marking 2.0 allows you to extend your marketing reach beyond that of traditional marketing methods. Combining […]

What is Mobile Learning? M-Learning explained

For the first time E- learning emerged in the late 80s and in the 90s. Since then we have seen the processing power of handheld devices grow exponentially while becoming more affordable and even ubiquitous due to the demand for games, business communications, and in general the connected lifestyle of the wireless society. In a […]