CARE MANAGEMENT SOFTWARE
Creating Effective Participant Personas In the dynamic landscape of the National Disability Insurance Scheme (NDIS), understanding your audience is more crucial than ever. As service providers navigate an increasingly competitive market, the ability to connect with participants on a deeper level can make all the difference. This article delves into the art and science of … Read more
In the ever-evolving landscape of the National Disability Insurance Scheme (NDIS), effective marketing has become crucial for service providers looking to make a meaningful impact and grow their businesses. As the NDIS continues to transform the disability sector in Australia, providers face unique challenges and opportunities in reaching and engaging their target audience. This article … Read more
BEFRIENDS, A cloud-Based Social Media Network For People With disabilities. THE ORIGIN OF BEFRIENDS At the 2015 National Disability Insurance Scheme (NDIS) Conference in Brisbane, Datanova’s Founder and Visionary, Christian Krauter, Took up sponsorship for the idea of one of the Digital Dreams presenters. Alanna Julian wanted to create a cloud-based social media Platform, specifically … Read more
Social & New Media for Mental Health and Disability Organisations What is social media in business 93% of nonprofits use at least one form of social media 93% of those use social media for marketing purposes Only 37% use it for program delivery Social Media audiences are growing faster than email and webpage audiences Sources: … Read more
Intensive consumer participation on social media has raised new challenges in terms of reputation management and CRM. We tackle the issue of online reputation management in the era of social media. It explores the practices of Social Media managers using a qualitative research methodology based mainly on online observation. It is not merely a case … Read more
Aged Care Social Network Platforms Service Support: Most developed countries currently face a demographic change towards an ageing society. In this respect, the so-called transition age between 60 and 75 is crucial for individual health and wellbeing, since it usually is connected with the transition from work life to retirement. Keywords: Online Social Networks; Service … Read more
CRM 2.0 within E-Health Systems: Towards Achieving Health Literacy & Customer Satisfaction. The term e-health is an emerging field at the intersection of healthcare, Information Communication Technology, and business process, referring to health services and information delivered or enhanced through the Internet and related technologies. Keywords: Healthcare: CRM 2.0 within E-Health, CRM 2.0; HIS; Social … Read more
What is Social Commerce? Define Social Commerce. Social commerce is the next step in the evolution of eCommerce. Social commerce can be briefly described as commerce activities mediated by social media. In social commerce, people do commerce or intentionally explore commerce opportunities by participating and/or engaging in a collaborative online environment. As a relatively new … Read more
How to implement Aged Care NDIS Case Database Management & CRM 2.0 as a strategy for managing interactions and communication with patients/participants/clients which involves using Information and Communication Technology to organise, automate, and coordinate business processes. CRM with the Web technology provides Community Service and Healthcare Providers the ability to broaden service beyond its usual … Read more
Implementing a Marketing 2.0 Model combines traditional marketing techniques with Web 2.0 and other social media elements. By using your website, blog, social network(s), and email marketing to create a conversation between your company, customers, and prospects, Marking 2.0 allows you to extend your marketing reach beyond that of traditional marketing methods. Combining the traditional … Read more