Creating Effective Participant Personas In the dynamic landscape of the National Disability Insurance Scheme (NDIS), understanding your audience is more crucial than ever. As service providers navigate an increasingly competitive market, the ability to connect … Read more
Social Media
In the ever-evolving landscape of the National Disability Insurance Scheme (NDIS), effective marketing has become crucial for service providers looking to make a meaningful impact and grow their businesses. As the NDIS continues to transform … Read more
BEFRIENDS, A cloud-Based Social Media Network For People With disabilities. THE ORIGIN OF BEFRIENDS At the 2015 National Disability Insurance Scheme (NDIS) Conference in Brisbane, Datanova’s Founder and Visionary, Christian Krauter, Took up sponsorship for … Read more
Social & New Media for Mental Health and Disability Organisations What is social media in business 93% of nonprofits use at least one form of social media 93% of those use social media for marketing … Read more
Intensive consumer participation on social media has raised new challenges in terms of reputation management and CRM. We tackle the issue of online reputation management in the era of social media. It explores the practices … Read more
Aged Care Social Network Platforms Service Support: Most developed countries currently face a demographic change towards an ageing society. In this respect, the so-called transition age between 60 and 75 is crucial for individual health … Read more
CRM 2.0 within E-Health Systems: Towards Achieving Health Literacy & Customer Satisfaction. The term e-health is an emerging field at the intersection of healthcare, Information Communication Technology, and business process, referring to health services and … Read more
What is Social Commerce? Define Social Commerce. Social commerce is the next step in the evolution of eCommerce. Social commerce can be briefly described as commerce activities mediated by social media. In social commerce, people … Read more
How to implement Aged Care NDIS Case Database Management & CRM 2.0 as a strategy for managing interactions and communication with patients/participants/clients which involves using Information and Communication Technology to organise, automate, and coordinate business … Read more
Implementing a Marketing 2.0 Model combines traditional marketing techniques with Web 2.0 and other social media elements. By using your website, blog, social network(s), and email marketing to create a conversation between your company, customers, … Read more