CARE MANAGEMENT SOFTWARE
CRM as a marketing attitude Effective CRM systems, or customer relationship management, relates to the aspects of exchange that a business has with its customers. But CRM isn’t just a piece of software – it … Read more
Cloud self-service portal takes service to a new level Feedback from customers has shown there is a desire for chat functionality with e-commerce platforms. As a result we have introduced a new multi-channel customer feedback … Read more
CRM software solutions for business In the past, the prevailing wisdom was that business success simply meant gaining and keeping customers. But the world has changed, with structural innovations, increasingly demanding and differentiated consumers and … Read more
Digital Marketing: new communication dynamics Digital Marketing is everywhere. Effective marketing is the key to making your product or business stand out from the crowd. Traditional marketing wisdom tells us that all marketing communications need … Read more
FlowLogic a CRM and case management solution, incorporates all necessary features like bulk claims, compliance checks and manage clusters and are built on a scalable architecture that can start small but adjust to growing volumes … Read more
E-Business Explained, Challenges and Opportunities. What is e-business? Many organisations are creating opportunities by conducting business in the cloud. But for some traditional businesses, the idea of e-business can be daunting. So, are you ready … Read more
With over 10 years of industry experience we provide Social CRM, eCRM, Case Management and mobile ready Cloud Solutions for NDIS, Aged Care, Social Services and JobActive. FlowCRM, a highly sophisticated gamified social CRM self … Read more
Social cloud statistics Australia and how Australian people and businesses are using social media. Article inspired by the 2015 edition of the Sensis Social Media Report and we added all relevant links at the end … Read more
Gamification Social CRM defined focus for Australian Community Service Providers or anyone interested in Gamification. Gamification is a business strategy which applies game design techniques and uses techniques in a non-gaming context to engage employees … Read more
What is Social CRM? Benefits, impact and processes. Social CRM, a social way of thinking about customer relationship management and engagement that focuses on using social media to enhance customer experience. Social CRM is still … Read more