CARE MANAGEMENT SOFTWARE
Cloud PORTAL for Customer Engagement & self-service Datanova introduces ‘FlowPoint’ a cloud portal preloaded with functions to engage and self-service your customers. FlowPoint works and is optimised for FlowLogic our sophisticated Cloud CRM Solution, designed … Read more
Cloud Customer Experience for Community Service Providers, how to develop Journey Maps to improve Service Delivery Become customer-focused, more efficient and deliver outcomes that will help your company achieve its objectives. Service providers in the … Read more
How Australian Community Care Providers Can Best Use CRM Strategy and Processes Customer Relationship Management is not only about technology. Applying CRM principles to the public sector is about enabling vision, strategy, and process change … Read more
Winning in the New World. What will be required to win participants business In the future, in order to keep business advantage and more importantly retain participants in the new retail environment, service providers will … Read more
Off The Shelf E-Government Solutions for the Public Sector Reduced budgets and increased competition for funding means qualifying and protecting your streams is an imperative. Delivering services under the a new care model means that … Read more
Meaning of Mobile Cloud Computing Mobile cloud computing was defined in a 5 March 2010 entry in the Open Gardens blog as “the availability of cloud computing services in a mobile ecosystem. Mobile Cloud Computing … Read more
A guide to what is cloud computing and the different types We explain cloud systems and include information on deployment and cloud services available. Cloud computing establishes access to carrier-class data centre technology with better … Read more
What is metadata a Gentle Introduction to metadata In this article we take a simplistic view to metadata, in general ‘meta-data’ is summarised as ‘data about data’ and can be actually applied to anything. It … Read more
2.5 quintillion bytes of data are generated every day! –A quintillion is one followed by 18 zeros Which is equivalent to 57.5 billion 32 GB iPads. According to IDC’s Digital Universe Study: The world’s “digital universe” … Read more