CARE MANAGEMENT SOFTWARE

Approach and key actions to manage a client incident

A NDIS CRM Program Decision-making Tool

ndis software program dashboard

The National Disability Insurance Scheme provides Australian Disability Service Providers to manage effectiveness and compliance under the scheme. NDIS service providers often use a wide array of IT software programs, creating inefficiencies that can harm … Read more

Business software to manage funding streams

Manage multiple funding streams

Today, Australian Service Providers in NDIS, My Aged Care or any Government funded stream are using business software to manage operations but many are still struggling to keep up with the demanding industry changes to … Read more

Introducing NDIS gamification to Datanovians

Matthew our Flowpoint Datanovian presenting NDIS and gamification

“Gamification is productive. It produces positive emotion, stronger social relationships, a sense of accomplishment, and for participants who are part of an NDIS community, the chance to get rewarded by the organisation.” Gamification improving goals … Read more

We support strong business in New Zealand

datanova staff matthew ben chris

Please let me take the opportunity to introduce Chris and I welcome him to the team. He is a remarkable man with true values, exceptional knowledge and impressive achievement. d your dedication and enthusiasm for … Read more

Gamification for NDIS Service providers to engage

ndis participants gamification

Game On NDIS Participants Games are a modern model of people’s self-organisation to achieve a goal. Companies’ operational structure and models have been the same since the 19th Century, based on hierarchy, bureaucracy and specialisation … Read more

the concept of change management and business strategies

change management for NGOs strategic graph

Implementation of business strategies and the use of change management methods for NPOs and profit NDIS service Providers. In recent years, new dilemmas have arisen for those involved in the nonprofit sector. These dilemmas regard … Read more

FlowPoint Self Service Participant Portal

flowpoint client self-service portal promotion teaser hero image

With over 10 years of industry experience we provide Social CRM, eCRM, Case Management and mobile-ready Cloud Solutions for NDIS, Aged Care, Social Services and JobActive. FlowPoint, a highly sophisticated client self-service portal built and optimised for Australian Community Service Providers to stay compliant, competitive, productive and profitable

Client-entered healthcare with electronic health records EHR

Patient-portal-personal-electronic-health-record-girl-cover-concept

Patient Portal and Electronic Health Records: Today, patients are treated by different healthcare professionals and medical specialists in varying healthcare facilities, especially when they are chronically ill. Particularly for these patients, it is essential to … Read more

data mining techniques enable NDIS providers to better decisions

CRM and Data Warehousing for NDIS and Aged Care

Data mining is a powerful, new and emerging technology with great potential in information systems. It can be best defined as the automated process of extracting useful knowledge and information from large or complex data … Read more