CARE MANAGEMENT SOFTWARE
Adapting FlowLogic to Support NDIS Service Expansion: A Scalable Solution for Growing Providers As the National Disability Insurance Scheme (NDIS) continues to expand, disability service providers face increasing opportunities—and challenges—in managing growth. Whether scaling operations, adding new services, or expanding into different regions, you need a reliable, flexible system that can adapt to your evolving … Read more
In the ever-evolving landscape of the National Disability Insurance Scheme (NDIS), effective marketing has become crucial for service providers looking to make a meaningful impact and grow their businesses. As the NDIS continues to transform the disability sector in Australia, providers face unique challenges and opportunities in reaching and engaging their target audience. This article … Read more
BEFRIENDS, A cloud-Based Social Media Network For People With disabilities. THE ORIGIN OF BEFRIENDS At the 2015 National Disability Insurance Scheme (NDIS) Conference in Brisbane, Datanova’s Founder and Visionary, Christian Krauter, Took up sponsorship for the idea of one of the Digital Dreams presenters. Alanna Julian wanted to create a cloud-based social media Platform, specifically … Read more
“Gamification is productive. It produces positive emotion, stronger social relationships, a sense of accomplishment, and for participants who are part of an NDIS community, the chance to get rewarded by the organisation.” Gamification improving goals outcome and NDIS reporting This month’s new feature meeting led by Matthew introduced NDIS gamification to Datanovians. He advises that … Read more
We examine Gamification, Customer relationship management and Case Management as a communication and customer engagement tool for non-profit organisations in Australia.
With over 10 years of industry experience we provide Social CRM, eCRM, Case Management and mobile-ready Cloud Solutions for NDIS, Aged Care, Social Services and JobActive. FlowPoint, a highly sophisticated client self-service portal built and optimised for Australian Community Service Providers to stay compliant, competitive, productive and profitable
CRM and electronic systems are increasingly being introduced into healthcare settings. In residential aged care facilities (RACFs), CRM and electronic systems have the potential to improve care delivery while reducing caregivers’ documentation load and increasing the time available for residents’ care. In Australia, our audit of the official aged care accreditation reports shows that about … Read more
Flowlogic is a client management system that helps providers adapt to the National Disability Insurance Scheme (NDIS). It makes managing claims, invoices and reporting easier, and allows users to track participants’ outcomes and goals by providing a central place to store data. Please see our Google Slide Show presentation at the end of the article. … Read more
Abstract Collection, processing, and long-term storage of data for broad-scale, collaborative client monitoring and management pose technical and administrative challenges that, if not properly addressed, result in suboptimal management and learning. Data from many cooperators, often spanning multiple organisations, must be efficiently centralised and processed, and must be consistent in content and quality over the … Read more
NDIS changed the volatile year for every Disability service provider in Australia, it seems. While the galaxy of company owners attention continues to reorganise around the NDIS, cloud-based software for the NDIS is also exerting influence that we are only now discovering. We should be living the golden age of data mining, chomping through seams … Read more