CARE MANAGEMENT SOFTWARE

CRM starts from a business strategy and philosophy

Mobile marketing: communication for an individual user

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Mobile social media: The new hybrid element of digital marketing communications It is difficult to imagine our lives without mobile phones. According to a the ABS.gov.au Household Use of Information Technology Australia in 2014-15, “Australians … Read more

Digital innovation strategy: improving digital service innovation

digital-innovation-strategy-framework-for-digital-innovation

Digital innovation strategy: Framework for diagnosing and improving digital product and service innovation The perils and promises of the digital world. Digital technology has become increasingly important as companies seek to achieve their business goals. … Read more

Gamification marketing campaigns

gamification-marketing-campaigns

Gamification marketing campaigns: What is gamification? Experts seem to agree that gamification relates to the use of game design in non-game environments. In the past few years, gamification concepts have been successfully applied to a … Read more

Interact with consumers through online communities

SMEs Best practice social marketing strategy

SMEs Best practice social marketing strategy The internet has created many new ways businesses can reach consumers. These include online marketing tools such as blogs, podcasts and social media. Businesses can overcome geographical barriers and … Read more

The importance and benefits of m-marketing

Mobile CRM Business benefits mobile marketing

Mobile CRM: Business benefits mobile marketing The use of mobile phones in Australia represents an outstanding business opportunity. Almost 80% of Australians surveyed have one, an increase of nearly 10% on last year. There are … Read more

CRM starts from a business strategy and philosophy

CRM-marketing-process

CRM as a marketing attitude Effective CRM systems, or customer relationship management, relates to the aspects of exchange that a business has with its customers. But CRM isn’t just a piece of software – it … Read more