CARE MANAGEMENT SOFTWARE

Self-service portal

Cloud self-service portal takes service to a new level Feedback from customers has shown there is a desire for chat functionality with e-commerce platforms. As a result we have introduced a new multi-channel customer feedback management offering. And we think this breadth and depth will really impress. We’re also kicking off some new work on … Read more

Organisational factors CRM software solutions for business

CRM software solutions for business In the past, the prevailing wisdom was that business success simply meant gaining and keeping customers. But the world has changed, with structural innovations, increasingly demanding and differentiated consumers and previously unforeseen competition creating a new paradigm of long-term relationship retention. Businesses are looking to CRM software solutions to cope … Read more

flowcrm teaser youtube hero

With over 10 years of industry experience we provide Social CRM, eCRM, Case Management and mobile ready Cloud Solutions for NDIS, Aged Care, Social Services and JobActive. FlowCRM, a highly sophisticated gamified social CRM self built and optimised for Australian Community Service Providers to stay compliant, competitive, productive and profitable. Your success is an important … Read more

Social cloud statistics Australia Selfie People Blogs Hero Article

Social cloud statistics Australia and how Australian people and businesses are using social media. Article inspired by the 2015 edition of the Sensis Social Media Report and we added all relevant links at the end of the article with the link to download the full report. Australians continue to embrace technology through use of internet … Read more

flowlogic crm cms promotion teaser hero image

Our FlowLogic, a highly sophisticated Cloud CRM and Case management system built and optimised for Australian Community Service Providers to stay compliant, competitive, productive and profitable. Service providers must establish an infrastructure to support the new Government requirements, or they may be subject to failure. Your success is an important factor in the success of … Read more

CRM eCRM mCRM Case Management Cloud Solution Hero

Why Public Sector CRM? The Government vision for reform is guided by three principles. Government should be Citizen-centered, not bureaucracy-centered; Results-oriented; (and) Market-based. These reforms will progressively offer competitive, high quality services that meet the needs of the Australian population. The current standards for quality are under review. Google Slide Show Unleash the power: CRM … Read more

NDS QLD Conference 2016

We are excited to announce that Datanova will be attending the NDS QLD Conference 2016 on Monday 11th and Tuesday 12th of April at the Brisbane Convention & Exhibition Centre. The focus of this conference is on “Shaping the future – preparing for change” relating to the NDIS rollout. The new NDIS is a significant … Read more

Complete Property Training Launch

A private cloud solution for real estate course bookings engine launched Congratulations to Peter and Sue Ford at Complete Property Training on their new cloud based website! Directors Peter and Sue Ford founded Complete Property Training in 2009 with the vision of delivering quality training and lifting the skills base of the Property Industry. “We … Read more

Christian Krauter Christmas Message

Christian’s Christmas Message I really wonder how fast the time ran away and how quick this year went by. As I am busy with my rather crazy no stopping routine it’s hard to send personal wishes. So I thought of posting this letter through our social media channels and I hope it finds you! And as … Read more