CARE MANAGEMENT SOFTWARE
Cloud Customer Experience for Community Service Providers, how to develop Journey Maps to improve Service Delivery Become customer-focused, more efficient and deliver outcomes that will help your company achieve its objectives. Service providers in the not-for-profit sector are facing a structural change in their business – from a government funding model to a user-pays system. … Read more
How Australian Community Care Providers Can Best Use CRM Strategy and Processes Customer Relationship Management is not only about technology. Applying CRM principles to the public sector is about enabling vision, strategy, and process change – it is using client centric principles to redefine and transform the delivery of government services to constituents. CRM can … Read more
Why Public Sector CRM? The Government vision for reform is guided by three principles. Government should be Citizen-centered, not bureaucracy-centered; Results-oriented; (and) Market-based. These reforms will progressively offer competitive, high quality services that meet the needs of the Australian population. The current standards for quality are under review. Google Slide Show Unleash the power: CRM … Read more
Off The Shelf E-Government Solutions for the Public Sector Reduced budgets and increased competition for funding means qualifying and protecting your streams is an imperative. Delivering services under the a new care model means that you need to adapt and evolve the way you deliver services at present.We live in a consumer society. Giving the … Read more
Meaning of Mobile Cloud Computing Mobile cloud computing was defined in a 5 March 2010 entry in the Open Gardens blog as “the availability of cloud computing services in a mobile ecosystem. Mobile Cloud Computing is the state-of-the-art mobile distributed computing paradigm comprises three heterogeneous domains of mobile computing, cloud computing, and wireless networks aiming … Read more
Data as a general concept and refers to the fact that some existing information or knowledge is represented or coded in some form suitable for better usage or processing. In our Google Slide Show Data Representation, Access & Integration Explained at the end of this post, we explain in great detail how data is being … Read more
Digital Marketing Explained: Introducing the scope Digital Marketing is the promoting of brands using the Internet, mobile and other interactive channels. Digital Marketing is the practice of promoting products and services using database-driven online distribution channels to reach consumers in a timely, relevant, personal and cost-effective manner. Customer-centric digital marketing involves: Applying… Digital technologies which form … Read more
LAMP is Linux, Apache, MySQL and PHP together and are the fundamentals of a LAMP web server. When you’ve finished reading the slide show, you’ll have a thorough understanding of the core concepts you need to understand a LAMP server and hopefully have a burning desire to continue learning and become a developer. Linux is, … Read more