CARE MANAGEMENT SOFTWARE
Gamification Social CRM defined focus for Australian Community Service Providers or anyone interested in Gamification. Gamification is a business strategy which applies game design techniques and uses techniques in a non-gaming context to engage employees … Read more
What is Social CRM? Benefits, impact and processes. Social CRM, a social way of thinking about customer relationship management and engagement that focuses on using social media to enhance customer experience. Social CRM is still … Read more
How can we employ custom mobile development to improve client experience, productivity and business results? Australia’s companies are under pressure to work faster, smarter and more efficient. Accessing core data securely from mobile devices is … Read more
Cloud PORTAL for Customer Engagement & self-service Datanova introduces ‘FlowPoint’ a cloud portal preloaded with functions to engage and self-service your customers. FlowPoint works and is optimised for FlowLogic our sophisticated Cloud CRM Solution, designed … Read more
Cloud Customer Experience for Community Service Providers, how to develop Journey Maps to improve Service Delivery Become customer-focused, more efficient and deliver outcomes that will help your company achieve its objectives. Service providers in the … Read more
Why Public Sector CRM? The Government vision for reform is guided by three principles. Government should be Citizen-centered, not bureaucracy-centered; Results-oriented; (and) Market-based. These reforms will progressively offer competitive, high quality services that meet the … Read more
Winning in the New World. What will be required to win participants business In the future, in order to keep business advantage and more importantly retain participants in the new retail environment, service providers will … Read more
The Internet of Anything is the next big thing As you are well aware, the Internet of Things (IoT) is the next big thing. But when people say “the next big thing” they don’t think … Read more
Big Data explained! Big Data is everywhere. Everyone knows it, everyone is talking about it. But what exactly is Big Data? “How big, really, is Big Data? This is actually a very intriguing question whose … Read more
Off The Shelf E-Government Solutions for the Public Sector Reduced budgets and increased competition for funding means qualifying and protecting your streams is an imperative. Delivering services under the a new care model means that … Read more